Trust Administrator

3 weeks ago

Ottawa, Canada Royal Bank of Canada Full time

**Job Summary**

**What will you do?**
- Ensure all account information on internal systems is up to date, complete, and accurate
- Maintain all written, verbal and electronic communication as required with all internal and external contacts
- Investigate all inquiries and administrative errors and refer more complex issues to the Trust Officer
- Assist Trust Officers in all administrative functions
- Understand and follow all RBC processes and policies as required
- Promptly respond to client calls in the absence of the Trust Officer and answer client inquiries in a professional manner

**Must Have**
- Post-secondary education in a related field
- Royal Trust Estate & Trust Administrator Certificate (CETA) or the ability to complete within 2 years
- Bilingual
- English and French
- Work in Ottawa office 5 days per week

**Nice to Have**
- Previous experience in the Estate Administration field
- Previous experience in the Investment Industry

**What’s in it for you?**
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities and advance your career within RBC Royal Trust
- Ability to make a difference and lasting impact for our clients and our business

**Job Skills**

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

**Additional Job Details**

**Address**:
90 SPARKS ST:OTTAWA

**City**:
OTTAWA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-03-11

**Application Deadline**:
2024-03-25

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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