Brand Ambassador

4 months ago

Vancouver, Canada Heritage Cannabis Full time

Brand Ambassador / Sales Person

**Summary**

The Brand Ambassador is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned area and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts and customers.

**Core Competencies**
- Customer Focus
- Respectful
- Communication
- Energy and Stress
- Mediating and Negotiating
- Problem Solving
- Adaptability / Flexibility
- Result Focus
- Trustworthy
- Honest
- Creative and Innovative Thinking
- Ethics and Integrity
- Accountability and Dependability
- Team Work
- Decision Making

**Job Duties**
- Promotes/sells/secure orders from existing and prospective customers through a relationship-based approach.
- Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs.
- Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Make telephone calls and in-person visits and presentations to existing and prospective customers.
- Prepare and maintain records, files and correspondence related to the work
- Research sources for developing prospective customers and for information to determine their potential
- Up-sell and sell additional products/services to existing clients.
- Expedite the resolution of customer problems and complaints.
- Coordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.
- Analyze the territory/market’s potential and determine the value of existing and prospective customers’ value to the organization.
- Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities.
- Identify advantages and compare organization’s products/services.
- Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services; Provide weekly reporting of pipeline and forecast.
- Participate in trade shows and conventions.
- Continually learn about new products and improve selling skills.
- Other duties as assigned by supervisor.

**Qualifications and Experience**:

- 5+ year’s sales experience with a proven track record of meeting or exceeding sales goals.
- Strong Cannabis industry knowledge preferred.
- Ability to project a calm and professional demeanor regardless of the type of environment (calm or fast paced) or type of clientele.
- Exceptional organizational skills with a high consideration to detail and high level of accuracy.
- Driven and highly self-motivated.
- Experience with Salesforce.
- Adept at time management and able to work with finite deadlines.
- The ability to work independently as well as in a group environment.

**Work Conditions**
- Frequent car travel to customer's sites and to delivery site.
- Travel is required - must have reliable transportation
- Manual dexterity required to use desktop computer and peripherals.
- Overtime as required.
- Must work irregular hours, may include weekends and evenings.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $50,000.00 per year

Expected hours: 8 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail sales: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

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