Network Operations Administrator-

5 months ago

Montréal QC, Canada Société Générale Full time

**Responsibilities**:
**ABOUT THE JOB**:
Our department is composed of talented professionals who every day translate ideas into action by combining the strength of our expertise in IT with a deep understanding of corporate and investment banking. Our objective is to deliver a simple, agile, and efficient information system platform in a risk-controlled environment that allows us to grow our business in existing and new markets, launch new products and take advantage of new opportunities when they arise. We are responsible for ensuring the stability and resilience of SG America’s technology infrastructure as well as facilitating entry to new markets, new technologies, compliance with regulatory needs, growth in business volumes, and operational efficiency improvements in our overall front to back processing environment.

**What will be your DAY-TO-DAY?**

This individual should be capable of operating independently in high-pressure situations with strong expertise in network technologies. As a key member of the HCS global team (Data Center Hosting, Network Connectivity & Security tower), this individual is expected to lead and support network projects in the Americas region and play a crucial role in defining technical roadmaps across the Americas.

In this role, you will:

- Lead or participate in technical projects with local and global teams
- Implement DNA in the campus and deploy ACL in data centers
- Provide level 2/3 operations support, including business hours monitoring
- Communicate daily morning check reports
- Improve operational processes and documentation
- Participate in on-call support during non-business hours
- Manage incidents and handle Level 2/3 operations issues
- Prioritize daily requests and deliveries
- Oversee change management and peer reviews
- Contribute to network automation initiatives
- You are willing to participate on on-calls schedule which include overnights and weekends based on team’s needs (approx. once a month)

You will be working in an Agile environment (Scrum).

**Profile required**:
**Skills and Qualifications**:
**Must Have**:

- 5 years of hands-on experience in data network and/or network security operations
- Good working knowledge of:

- Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k
- STP, HSRP, VDC, VPC, VLAN, LACP, OTV
- Routing on ISR/ASR platforms - OSPF/BGP/MPLS, Multicast
- Telecom technologies like DWDM
- ITIL and IT infrastructure management best practices

**Nice to Have**:

- Experience with or willingness to learn Cisco ACL
- Unix system management & scripting capability: Python & Ansible, GITHUB
- Knowledge of network tools: Shinken / Nagios
- Experience with network probes: Corvil
- Familiarity with matrix switches: Gigamon, Arista
- Experience with Fortinet, Checkpoint & Cisco ASA Firewalls
- Knowledge of NAC and WiFi

**Education**:

- Bachelor's degree in computer science, DEC, or equivalent technical certifications
- Bonus: Cisco CCNP/CCIE level certification

**Languages**:French, English

**_ Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States._**

**Why join us**:
**OUR BENEFITS**:
**WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE**

Competitive compensation & benefits offering, including but not limited to:

- Minimum of 20 Vacation days + 4 personal days
- Supportive Maternity, paternity, parental and adoption leave policy
- Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
- Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
- Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
- A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

**Business insight**:
**OUR CULTURE**:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
**D&I**:
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
- Our Diversity & Inclusion Vision:

- Engaged workforce that is dem

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