General Manager, Golf and Operations

**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.
**THE ROLE**
Under the direction of the PSP Manager, the General Manager plans, coordinates, manages and evaluates ALL golf course operations, including all turf maintenance programs, golf professional contracts, diverse recreation operations, facilities, and food and beverage services; develops and implements local marketing and promotional programs; performs customer satisfaction survey; consults with the various club committees to prepare events schedule; and conducts reviews of the operations and prepares and recommends business strategies to enhance the viability and profitability.
**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

Bachelor’s degree in Business Management, Administration, Hospitality or a related field AND some years of experience in golf course or outdoor centre management or in a related field

OR

College diploma or certificate in Business Management, Business Administration, Hospitality or a related field AND several years of experience in golf course management or related field

OR

A demonstrated equivalent combination of education, training and/or experience. This includes but is not limited to demonstrated military education, training or experience

AND

Current Ice Technician Certification, an asset (mandatory for ice (arena) operations)

A valid driver’s license (Manitoba), an asset

Provincial Responsible Service of Alcohol certification, as required

CPR and basic First Aid qualifications, an asset

**Experience**

In golf, hospitality, recreation facilities or related business management

In developing and implementing local marketing strategies, including social media

In personnel administration

In budget administration

In coordinating food and beverage services

In asset management including contracting and procurement

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
**LANGUAGE REQUIREMENTS**
English Essential, Bilingual an asset

Reading: Advanced

Writing: Functional

Oral: Advanced
**BENEFITS AVAILABLE** Health Benefits**: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

**Work Life Balance**: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts through CF One Member Appreciation.
**OTHER INFORMATION**
This process includes a police records check for service with the vulnerable sector.

This is an on-site position. Remote work may be required depending on health and safety considerations.

**START DATE**
February 24th, 2025
**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS12748