Serge Lutens Fragrance Freelancer

**Job Title**: Serge Lutens Fragrance Freelancer
**Reports to**:Sales & Education Executive
**Location**:Holt Renfrew Vancouver

**Company overview**

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

**Job purpose**

The Freelance Demonstrator is responsible for executing successful events and sales support in various retailers while representing the brand in terms of customer service, artistry, image, passion and productivity.

**Duties and responsibilities**
- Partner with Territory Manager and Account Executive to execute events
- Responsible for contributing to achieve event sales goals
- Responsible for providing the client with the unique perfumery experience
- Responsible for ensuring your chair is always occupied during events
- Responsible for “pulling” clients
- Responsible for providing sales support during events in various retailers
- Communicate and partner with Territory Managers and Account Executives
- Ensure GTU & Gondola meets expectations of cleanliness and seasonal newness
- Conduct or participate in various special events, marketing, and promotional activities

**Additional Responsibilities**:

- Act as a Shiseido Fragrances ambassador in the public
- Flexible and able to travel
- Provide well-articulated tips and tricks for new collections
- Be an impactful presence in stores whether it be sales support days or an event

**Qualifications**
- Minimum of one year of experience in retail selling within the cosmetics industry, preferably with fragrance
- Reliability and timeliness skills are essential
- Previous customer service experience, preferably within the industry
- Strong verbal and written communication skills
- Full flexibility with schedule (including days, nights, weekends, and special events)
- Previous knowledge of products/ingredients is an asset
- Results and sales driven
- Customer-focused

**TRUST 8 COMPETENCIES**

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

THINK BIG:
Adapt a big-picture perspective. Deliver new values through creativity.

TAKE RISKS:
Embrace risk, practice “trial and error and trial”.

HANDS ON:
Consider front-line realities when making decisions. Take the lead from end to end.

COLLABORATE:
Leverage the diverse capabilities of colleagues.

BE OPEN:
Create an environment that encourages everyone to speak up.

ACT WITH INTEGRITY:
Be sincere and humble at all times.

BE ACCOUNTABLE:
Commit to the goal. Take accountability for the execution.

APPLAUD SUCCESS:
Create a culture that celebrates success.

**Job Types**: Seasonal, Freelance
Contract length: 3 months

Pay: From $22.00 per hour

Expected hours: No more than 28 per week

Work Location: In person