Veterinary Assistant, Receptionist

4 weeks ago

Stoney Creek, Canada VCA Animal Hospitals Full time

**Veterinary Assistant, Receptionist**:
**Stoney Creek, ON**:
**Eastside Animal Hospital** is currently welcoming a **full-time fixed-term **dependable and caring **Veterinary** Assistant/Receptionist** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
- Assist veterinary staff with various tasks and treatments
- Create a warm and welcoming environment for our patient and pet parents
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Ability to remain calm in stressful situations and adapt to changing situations
- Take initiative and work independently
- Exceptional client service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset
- A love for all companion animals

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of **Wellness and Appreciation** you can thrive in
- ** RRSP Employer 5 % Match Program** - saving for your future just got easier
- ** VCA Canada Student Loan RRSP Program **- Ask us more
- ** Medical Library;** 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Flexible schedules
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
- VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know._

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