Animal Care Attendant, Receptionist

3 weeks ago


Guelph, Canada VCA Animal Hospitals Full time

**Animal Care Attendant, Receptionist**:
**Guelph, ON**:
**Kortright Animal Hospital **is welcoming an experienced **Client Service Representative, Animal Care Attendant** to join our team This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated The position is the pivot around which the hospital operates and is responsible for:

- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system, track and schedule appointments effectively (training provided)
- Cash and Register balancing
- Invoicing/billing; creating and reviewing treatment plans, obtaining client approval, and processing payments
- Recommending, selecting, and preparing products and services in coordination with the Veterinarian's plans
- Answering questions regarding products and services, educating clients on general animal husbandry and pet care (i.e. heartworm prevention, flea & tick control).
- Managing medical records, reports, and correspondence.
- General housekeeping duties; cleanliness of reception, treatment and holding areas, and common areas. Helping to maintain a clean, safe and welcoming environment for our clients, patients and team
- Assisting Veterinarians and Technicians with various tasks and treatment of pet patients.

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in**:_We have the right fit for you_**
- ** RRSP Employer 5 % Match Program** - saving for your future just got easier
- ** VCA Canada Student Loan RRSP Program**:

- A caring culture of **Wellness and Appreciation**:

- Extensive online anytime-anywhere access to journals and textbooks
- Career development: there is room to grow here
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
- VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know_


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