Customer Service Representative
1 week ago
**Customer Service Representative**
**About the Company**:
- Nella Cutlery_ was established in 1952 as a small family business and has since grown to become a leading organization that caters to the food services industry through the expansive number of services and retail products we provide. From our roots as a family business, we are known today _as Nella Cutlery and Food Equipment Inc._ We import, manufacture and distribute a full line of brand name, professional food equipment to our clients throughout the hospitality industry, which range from restaurants, hotels, institutional kitchens, supermarkets, bakeries, etc. Along with the thousands of kitchen items we supply at our retail store and showroom, we also specialize in custom fabrication, professional installations and knife sharpening services.
**The Opportunity**:
- Nella_ is currently hiring for a full-time **Customer Service Representative** to join our team at our BC office (Maple Ridge)
Reporting to the Customer Service Manager, and working in conjunction with our sales team, you will be responsible for providing overall administrative support to the sales division. In particular, the Customer Service Representative will assist the sales and operations departments to ensure proper order fulfillment.
**Duties/Responsibilities**:
- Support the sales department with entering and tracking quotes into the company’s ERP system (SAP Business One)
- Collaborate with the operations department to ensure existing orders are fulfilled in a timely manner
- Effectively liaise with both internal and external contacts to ensure customer needs are met
- Work with the finance department to ensure customer accounts are in good standing before placing orders
- Assisting customers and internal stakeholders with the order fulfillment process using a number of mediums
- Other administrative tasks as required
**Qualifications & Requirements**:
- Previous experience in a customer service (1+ years required)
- Previous experience using SAP Business One (asset)
- Knowledge of food services industry (asset)
- University degree or college diploma in related field (preferred)
- Skilled in problem solving, multi-tasking and time-management
- Highly attentive to detail
- Exhibits strong communication skills (both written and verbal)
- Ability to work independently as well as part of a team
- Demonstrates initiative, adaptability and flexibility in the workplace
- Is outgoing, confident and self-motivated
**What We Offer**:
- Pay Rate: $38,000 - $40,000/year
- Company benefit plan
- Opportunity for advancement within company
- Ability to be part of a growing and dynamic business
**Salary**: $38,000.00-$40,000.00 per year
**Benefits**:
- Extended health care
- Life insurance
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have knowledge or experience with commercial kitchen equipment?
**Experience**:
- SAP: 1 year (preferred)
- customer service representative: 1 year (preferred)
Work Location: One location
-
Customer Service Representative
2 weeks ago
Maple Ridge, Canada Iron Butcher Full timeCustomer Service Representative Job Summary Customer Service Representative **Responsibilities**: - Listen, and help resolve conflicts with customers - Answer questions or handle complaints from customers - Field phone calls, and chat requests - Provide information to customers about orders and product queries - Process customer orders/changes/returns -...
-
Customer Service Representative
1 week ago
Maple Ridge, Canada Crystal Glass Canada Ltd. Full time_**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Maple Ridge, BC location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the...
-
Customer Service Representative
3 weeks ago
Maple Ridge, Canada Highdeal Solutions Inc Full timeAre you passionate about diesel trucks or the automotive industry? Then this job might be a great match for you! We are hiring for a full time customer service representative at our rapidly growing diesel parts ecommerce business! Job duties include but not limited to: - answering phone calls - Following up with VIP customers to ensure they are satisfied...
-
Customer Service Representative
1 week ago
Maple Ridge, Canada BMO Financial Group Full time20691 Lougheed Highway Maple Ridge British Columbia,V2X 2P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...
-
Customer Service Representative
4 days ago
Maple Ridge, British Columbia, Canada MatchBox Consulting Group Full timeJob OverviewWelcome to our team at MatchBox Consulting Group! We are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our organization, you will play a vital role in ensuring the highest level of customer satisfaction and providing exceptional service to homeowners.This is an exciting opportunity for...
-
Customer Service Representative
4 weeks ago
Maple Ridge, Canada BMO Financial Group Full time20691 Lougheed Highway Maple Ridge British Columbia,V2X 2P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...
-
Customer Service Representative
1 week ago
Maple Ridge, Canada Iron Butcher Inc. Full time**Responsibilities**: - Demonstrate excellent customer service skills. - Provide accurate and timely responses to customer inquiries. - Handle customer complaints in a professional manner. - Maintain a positive attitude when dealing with customers. - Identify customer needs and provide solutions to their problems. - Maintain a working knowledge of products...
-
Customer Service Representative
1 week ago
Maple Ridge, Canada The Partners Marketing Group Full timeThis role requires a high level of attention to detail and excellent organizational skills—ideal for someone who enjoys working with systems and managing customer relationships. You will be the primary point of contact for inquiries, providing support to both agents and customers as needed. You will also provide administrative support to ensure smooth...
-
Customer Service Coordinator
2 weeks ago
Maple Ridge, British Columbia, Canada MatchBox Consulting Group Full timeAre you passionate about providing top-tier customer service and ensuring homeowners have a seamless post-occupancy experience? A leading high-volume home builder in the Fraser Valley is looking for a Customer Care Warranty Representative to be the first point of contact for homeowners, helping them navigate warranty requests and home maintenance with...
-
Client Service Representative/ Tanning
1 week ago
Maple Ridge, Canada Sun Seekers Tanning Ltd Full timeDo you thrive in a retail sales environment? Do you want to be part of a female-empowered, industry leading team? Do you love all things LUXURY ?? Do you have experience in Spa & Wellness atmosphere or with high end Customer Service? **Please make sure you read this before applying.** Yes, you will be **working evenings & weekends this is a non...
-
Customer Service Representative/outgoing Sales
4 weeks ago
Maple Ridge, Canada 2020 Accessory Source Ltd. Full timeWe are a Ridge Meadows company looking for a full time Outgoing Sales/Customer Service Rep to join our team. We foster a collaborative, fun and positive environment that allows our employees to thrive. Our organization is made up of individuals driven to be the best. We value humility and a sense of humor and individuals who drive for excellence results in a...
-
Customer Service Representative/outgoing Sales
2 weeks ago
Maple Ridge, Canada 2020 Accessory Source Ltd. Full timeWe are a Ridge Meadows company looking for a full time Outgoing Sales/Customer Service Rep to join our team. We foster a collaborative, fun and positive environment that allows our employees to thrive. Our organization is made up of individuals driven to be the best. We value humility and a sense of humor and individuals who drive for excellence results in a...
-
Customer Service Representative/outgoing Sales
2 weeks ago
Maple Ridge, Canada 2020 Accessory Source Ltd. Full timeWe are a Ridge Meadows company looking for a full time Outgoing Sales/Customer Service Rep to join our team. We foster a collaborative, fun and positive environment that allows our employees to thrive. Our organization is made up of individuals driven to be the best. We value humility and a sense of humor and individuals who drive for excellence results in a...
-
Customer Service Representative/outgoing Sales
2 weeks ago
Maple Ridge, Canada 2020 Accessory Source Ltd. Full timeWe are a Ridge Meadows company looking for a full time Outgoing Sales/Customer Service Rep to join our team. We foster a collaborative, fun and positive environment that allows our employees to thrive. Our organization is made up of individuals driven to be the best. We value humility and a sense of humor and individuals who drive for excellence results in a...
-
Representative, HR Consulting Services
4 weeks ago
Maple Ridge, Canada Fraser Health Authority Full timeSalaryThe salary range for this position is CAD $31.80 - $45.71 / hour Job SummaryWe have an exciting opportunity for aFull TimeRepresentative, HR Consulting Servicesto join our team inMaple Ridge/Pitt Meadows, B.C. areas.We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are...
-
Sales Representative
3 weeks ago
Maple Ridge, Canada Club16 Trevor Linden Fitness Full timeIn search of a SALES REPRESENTATIVE at our **Maple Ridge Club16 Location** **Who We Are**: At Club16 Trevor Linden Fitness & She’s Fit! we embody the philosophy of Making Fitness Fun by fostering a welcoming and inclusive environment for all. We prioritize the well-being and acceptance of our members above all else. Our TEAM boasts over 25 years of...
-
Customer Service
3 weeks ago
Maple Ridge, Canada Eventful Celebrations Full timeWe are a party rental company located out of Maple Ridge, specializing in bouncy castles, soft play and entertainment! We service areas all over the Fraser Valley, from Chilliwack to North Vancouver. We are looking for someone with great customer service skills that would be able to assist us set up, take down and clean with party rentals. Required: -...
-
Customer Care Representative
1 week ago
Maple Ridge, Canada Alouette Animal Hospital Full timeAre you looking for a chance to make a difference? Are you a **TRULY A PEOPLE PERSON **who thrives in a diverse and often fast paced environment? Are you able to keep a level head when presented with emotional situations? We are looking for an enthusiastic, extremely reliable, well organized multitasking person to join our team. Excellent customer service...
-
Customer Service
3 weeks ago
Maple Ridge, Canada Eventful Celebrations Full time**YOU MUST ANSWER ALL PRE-SCREENING QUESTIONS TO BE CONSIDERED FOR THIS POSITION** We are a party rental company located out of Maple Ridge, specializing in bouncy castles, soft play and entertainment! We service areas all over the Fraser Valley, from Chilliwack to North Vancouver. We are looking for someone with great customer service skills that would be...
-
Client Service Representative
2 weeks ago
Maple Ridge, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...