Supervisor, Golf Operations- Seasonal

7 months ago


Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

The Supervisor position is responsible to assist in all day to day operations associated with Golf, Including but not limited to overall guest/employee satisfaction, guest/employee safety. Assist the Director, Golf Operation on pricing, system functionality and business aspects of the operations.

**WAGE- $20.50**

**Seasonal
- Full Time**

**WHAT WILL I BR DOING?**
- Assist with on-boarding new employees, continues training and evaluating performance
- Assist the Director, Golf & Winter Activities in pricing, system functionality and business aspects of the operations.
- Assist with coordinating of staff to include hiring, scheduling, uniforms, rewards & recognitions, performance reviews and corrective coaching.
- Work alongside staff in all areas of the operation
- Handle customer service shortfalls and service recovery in coordination with the Assistant Manager,
- Daily assessment of the operations to determine opening/closing, delays of regularly scheduled operating hours.
- Addresses scheduling issues and assists with facilitating regular staff meetings.
- Responsible to provide all staff with the tools that they require to complete the job and/or task expected of them.
- Monitor employee and customer interaction and making sure they meet our departmental standards.
- Ensuring that all Supervisor/Team Leaders fully understand what you expect of them and that everyone is working together to achieve the same standard.
- That they can keep the same standard when the Assistant Manager is absent.

**WHAT DO YOU NEED OF ME?**
- Prior Golf experience is an asset
- Must have leader qualities and able to lead diverse teams of employees.
- Excellent customer service and problem solving skills required.
- Must have effective time management skills and able to prioritize tasks effectively.
- Strong computer skills; experience working with POS, Windows, Excel, Word.
- Must be able to lift up to 50 pounds on a regular basis
- Must hold a valid G driver's license or equivalent

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.


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