Animal Care Assistant/receptionist

7 months ago


Burlington, Canada MacKay's Animal Hospital Full time

**Who is MacKay's?**

MacKay's Animal Hospital is looking to hire an Animal Care Assistant/Receptionist to join our progressive, technical and friendly team At MacKay's we pride ourselves on offering high quality medical care and a positive and supportive work environment, with a great cohesive team.

Our loyal clientele has come to know extraordinary customer service and premium patient care for over 45 years. We are reviewed by our clients as being a kind and compassionate hospital.

**What can MacKay’s offer you?**

Grow your career with MacKay's Animal hospital, where our culture is built to support and develop your skills. We commit to provide you with:

- A positive work environment where your suggestions and input are encouraged and often implemented
- Competitive salary
- Great clinic hours - We offer a compressed 4 day work week, no on-call shifts & no weekends.
- Breaks and lunches, which are respected and encouraged - we want to make sure you feel energized to do your best work
- Competitive compensation including _free veterinary care_

**Who are you?**
- Animal Care Assistant and/or Veterinary Reception experience in a veterinary clinic (minimum 2 years).
- Effective communication skills, including conflict resolution with clients and team members.
- Experience assisting veterinarians and registered veterinary technicians with appointments and procedures including: obtaining patient histories, preparing client invoices and pet medications, and using correct patient restraint techniques
- Proficiency in venipuncture, IV catheter placement, radiology set up and vaccine preparation as needed.
- The ability to maintain a clean hospital including: post surgery clean up, laundry, kennels, surgical instrument sterilization, etc.
- Knowledge of veterinary diets, parasite prevention and pet vaccines
- Experience with MicroSoft Word, Outlook, Avimark, etc.
- Strong customer service relations skills to ensure efficient, friendly, and compassionate client and patient interactions.
- Skills and desire to act as a critical part of a cohesive and energetic team

We can’t wait to meet you

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

Expected hours: 35 - 42 per week

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Veterinary Assistant: 2 years (preferred)
- Veterinary Receptionist: 2 years (preferred)

Work Location: In person



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