Housekeeping Room Attendant

7 months ago


St Albert, Canada Best Western Plus The Inn at St. Albert Full time

The award winning Best Western Plus The Inn at St. Albert is currently seeking part-time room attendants.

Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join the Best Western team, you work among the best in the hotel industry. Our company is thriving, growing and creating new business every day. Our strength is the creativity of our people who partner to provide superior customer care to make every guest interaction memorable. We strive to make our working environment comfortable and welcoming so that our team members feel as valued as our guests.

**Job Summary**:
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Job Duties included, but not limited to:

- Maintain condition and cleanliness of guest rooms and their surroundings within the section including hallways, corridors, and stairs to ensure a safe and clean experience for hotel guests, associates and vendors.
- Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
- Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks, and walls in order to have clean and sanitary guest and public restrooms.
- Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
- Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures, and wall hangings.
- Strips bed of all linens and remakes with fresh linens.
- Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
- Vacuums rooms, public areas, and hallways.
- Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
- Checks lights and remotes to ensure all are in working order.
- Consistently offer professional, friendly, and engaging service
- Provide consistent communication to Housekeeping Manager to ensure proper supply levels are kept within a reasonable working order
- Report any maintenance defects in guest rooms and surrounding areas
- Must be punctual and able to work a variety of days including weekends
- Other duties as assigned by the Housekeeping Manager including cross training in Laundry and Houseman duties

**Qualifications**:

- Basic knowledge of all cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning task.
- Ability to push and /or pull equipment and lift maximum of 50 lbs.
- Ability to communicate effectively with guests and associates.

Ability to work in a flexible schedule, including weekends and holidays.

**Job Types**: Full-time, Permanent

**Salary**: From $16.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
PPE available, hand washing stations, hand sanitizer available

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person



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