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Vacation Rental
3 months ago
**About us**
Looking to join a fun, dynamic team in one of the most beautiful destinations in the world? Elevate Vacations may be your perfect fit. We are a Property Management business in hospitality located in the heart of Whistler Mountain Resort. We are agile, customer-centric, and professional, and our goal is to provide unparalleled vacation rental management services across British Columbia.
**Duties**:
- Oversee the daily operations of the vacation rental department, ensuring smooth and efficient workflow.
- Develop and implement strategies to increase vacation rental revenue.
- Monitor inventory levels and make recommendations for marketing strategies to attract guests and maximize occupancy rates.
- Manage online listings across various platforms, ensuring accurate and up-to-date information.
- Monitor competitor pricing and adjust rates as needed to remain competitive.
- Handle guest inquiries, complaints, and issues in a timely and professional manner.
- Ensure a seamless check-in/check-out process for guests.
- Ensure compliance with company policies and procedures, as well as local regulations.
- Stay informed about changes in industry regulations and best practices.
- Conduct regular audits to ensure the accuracy of rental records and financial transactions.
- Generate regular reports on property performance, occupancy rates, and financial metrics.
- Present findings to senior management and provide recommendations for improvement.
- Prepare and manage property budgets, including revenue forecasting and expense tracking.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
- Optimize revenue through strategic pricing, upselling, and promotions.
**Experience**:
- Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
- Proficiency in property management software and online booking platforms
- Previous experience in vacation rental management or hospitality management.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and customer service skills.
- Knowledge of local regulations and licensing requirements.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and strong problem-solving abilities.
We offer a competitive pay and benefits package. The salary for this position is dependent on experience and includes communication packages for revenue goals reached.
Pay: $52,000.00-$60,000.00 per year
**Benefits**:
- Extended health care
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Retention bonus
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Vacation Rental Management: 3 years (required)
- Siteminder/Little Hotelier Software: 3 years (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
**Location**:
- Vancouver, BC (required)
Work Location: In person
Expected start date: 2024-05-20
