Quality Assurance

3 weeks ago


Thunder Bay, Canada Wakenagun Youth Healing Lodge Full time

**KA-NA-CHI-HIH SPECIALIZED SOLVENT ABUSE TREATMENT CENTER**

**QUALITY ASSURANCE AND TRAINING MANAGER**

**SUMMARY**:
**DUTIES AND RESPONSIBILITIES**:

- Developing and implementing quality assurance and training processes, procedures, and standards;
- Conducting quality assurance activities such as auditing centres for compliance to ministry standards;
- Monitoring data accuracy using paper documentation and digital data bases, and tracking information relevant to quality assurance and compliance monitoring;
- Developing and implementing corrective actions in response to quality issues;
- Retrieving, assembling, and compiling information from electronic files;
- Assessing current and future training needs and planning accordingly;
- Creating an overall and individualized training and development plan;
- Coordinate staff training and development at all three healing lodges;
- Developing, delivering, and evaluating training programs and materials for staff training;
- Analyzing and tracking data to ensure compliance and implementation of best practices;
- Developing and maintaining current knowledge of Canadian Accreditation Council standards, MCCSS standards, employment laws, and various service systems; and
- All other duties as assigned.

**QUALIFICATIONS**:

- Ability to work independently and work well under pressure.
- Ability to work within a multi-disciplinary team and contribute to its success.
- Strong organizational, communication, interpersonal and problem solving skills.
- Excellent communication skills, both orally and in writing at a supervisory level.
- Ability to work flexible hours and travel frequently.
- Valid full G licence and ability to provide drivers abstract.
- Clear Criminal Record Check including Vulnerable Sector Screening upon request.
- Covid-19 Vaccination, unless unable as per a protected ground in the Human Rights Code.
- Ability to speak a NAN language is an asset.

Education
- Bachelor’s Degree in social sciences with 3 years of relevant experience in scope of practice
- Diploma in social science with 5 years relevant experience in scope of practice

Experience
- 5 years of practical experience in training and facilitation.
- Experience with various training methods, including on-the-job coaching, goal-setting, and e-learning.
- Experience in working and networking with First Nation communities.
- Experience in working with Indigenous people, families, and communities.

**COMPENSATION & BENEFITS**:

- This is a salaried permanent full-time management position.
- Comprehensive health, dental, and insurance benefits as well as Canada Life pension provided.
- You can expect a supportive work environment and a competitive salary. Contact for more details.

**HOW TO APPLY**:

- Submission deadline is Sunday April 23rd, 2023, or until filled.
- For more information call Cheryl in Human Resources at (807) 698-8406.

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- training and facilitation: 5 years (preferred)

Licence/Certification:

- Class G Driver's Licence (required)

Work Location: One location

Application deadline: 2023-04-23



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