Client Advisor, Auto Insurance

5 months ago

Victoria, Canada Megson FitzPatrick Insurance Full time

We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._
- Our people are:_
- _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._
- _Empowered with a sense of accountability and autonomy to take ownership of their work._
- _Treated with respect and act with integrity by putting clients, colleagues, and community first._
- _Recognized for their achievements and celebrate festivities, big and small, to make work fun._
- We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible._
- Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance._

**CLIENT ADVISOR, AUTO INSURANCE**

**Main Responsibilities**:

- Provide exceptional customer service to our autoplan clients via phone and in-person;
- Assist clients with various ICBC transactions;
- Work in ICBC’s Policy Centre;
- Assist clients with private insurance options and products;
- Work in insurance company portals;
- Administrative duties as required;
- All other duties as assigned by management.

**Location and Status**:
Victoria, BC
- Permanent full-time employment, 37.5 hours per week **and**:

- Permanent part-time employment, 15 - 30 hours per week
- Friday - Monday shift availability, Must be available Saturday & Sunday 9am - 5pm

**Qualifications**:

- Possession of level one insurance license is required;
- Autoplan experience is considered an asset;
- Post-secondary degree, or equivalent, considered an asset;
- Enrollment in CAIB or CIP courses, considered an asset;
- Desire to succeed in a customer-service based role by providing exceptional client experience to our client base;
- Quick learner;
- Ability to deliver effective results meeting deadlines and targets;
- Confident working with multiple computer programs simultaneously and with a high degree of accuracy.

**Values & Competencies**:

- High degree of professionalism and integrity;
- A strong business acumen;
- Exceptional interpersonal skills;
- Good judgement and decision-making skills;
- Works well within a team and independently;
- Excellent written and verbal communication skills;
- Flexible and adaptable with proven problem-solving skills;
- Demonstrates initiative, self-management and a desire to learn and grow.
- Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits._
- Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $22.00-$26.00 per hour

Expected hours: No more than 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Autoplan: 1 year (preferred)

Licence/Certification:

- CIP/CAIB Designation (preferred)
- Level 1 General Insurance License (required)

Work Location: In person

  • Client Advisor, Commercial Auto Insurance

    6 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Client Advisor, Commercial Auto Insurance

    5 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Advisor, Auto Insurance

    6 months ago

    Victoria, Canada Waypoint Insurance Full time

    Local Touch. National Strength. _ Advisor, Auto Insurance British Columbia | Reporting to: Branch Manager POSITION OVERVIEW At Waypoint, we believe insurance is about protecting what you love, and it's a passion for what our clients love. We're dedicated to providing exceptional experiences that foster lasting relationships. As an Automobile Insurance...

  • Client Advisor, Auto Insurance

    2 weeks ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Auto Insurance Sales Advisor

    1 week ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    We are seeking an experienced Auto Insurance Sales Advisor to join our team in Kelowna, BC. As a key member of our sales team, you will play a vital role in providing exceptional customer service and delivering top-notch insurance solutions to our clients.About the RoleThis is a full-time, permanent position that requires a strong client-focused mindset,...

  • Client Advisor, Commercial Auto Insurance

    3 months ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Mobile Client Advisor, Auto Insurance Specialist

    2 weeks ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    We put our people first. At Acera Insurance, we offer an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and continuously improve in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership of their work.Treated...

  • Mobile Insurance Advisor

    4 weeks ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    Mobile Client Advisor, Auto Insurance RoleWe are seeking a highly motivated and client-focused individual to join our team as a Mobile Client Advisor, Auto Insurance. As a key member of our sales team, you will be responsible for providing exceptional client service and building strong relationships with our clients.Key Responsibilities:Provide auto and...

  • Client Advisor, Auto Insurance

    4 weeks ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Client Advisor, Auto Insurance

    5 months ago

    Victoria, Canada Acera Insurance Services Ltd Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Auto Insurance Sales Advisor

    7 days ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    Job SummaryWe are seeking a highly skilled Mobile Auto Insurance Specialist to join our team in Kelowna. As an essential member of our sales team, you will provide exceptional client service and build strong relationships with local dealerships.About the RoleProvide auto insurance solutions to clients at various local dealerships, requiring travel between...

  • Customer Service Representative

    7 days ago

    Victoria, British Columbia, Canada Acera Insurance Services Ltd. Full time

    Job Title: Client Advisor, Auto Insurance We are seeking a skilled and customer-focused Client Advisor to join our Auto team. As a key point of contact for our autoplan clients, you will provide exceptional service and support to ensure their needs are met. Main Responsibilities: Client Service: Provide outstanding customer service to autoplan clients...

  • Insurance Advisor

    1 month ago

    Victoria, British Columbia, Canada Co-operators Full time

    Insurance AdvisorCo-operators is seeking a highly motivated and customer-focused Insurance Advisor to join our team. As an Insurance Advisor, you will be responsible for providing exceptional service to our clients, selling and servicing personal lines insurance products, and building strong relationships with our customers.Key Responsibilities:Sales and...

  • Insurance Advisor

    5 months ago

    Victoria, Canada Westland Insurance Full time

    Insurance Advisor Victoria (Westside Village), BC, 176 Wilson Street #105, Victoria, British Columbia, Canada Req #2995 Monday, June 17, 2024 We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in  Victoria , BC in...

  • Auto Insurance Trainer

    6 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Westside Village office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Colwood, BC. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC in or Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...