Current jobs related to Service Desk Technician - Ottawa - DXC Technology

  • Service Desk and Support Technician

    4 months ago

    Ottawa, Canada Canadian Institute for Health Information Full time

    **Category** - Information/Infrastructure Technology **City** - Ottawa, Ontario, Canada - Service Desk and Support Technician - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together...

  • Motorcycle Service Technician

    3 months ago

    Ottawa, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description Ottawa Goodtime Center is a top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians are passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about...

  • IT Service Desk Manager

    5 days ago

    Ottawa, Ontario, Canada Canopy Growth Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Canopy Growth. As a key member of our IT department, you will be responsible for overseeing the daily operations of our IT service desk, ensuring that our end-users receive the highest level of assistance and support.Key ResponsibilitiesTeam LeadershipLead,...

  • IT Service Desk Manager

    6 days ago

    Ottawa, Ontario, Canada Canopy Growth Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Canopy Growth. As a key member of our IT department, you will be responsible for overseeing the daily operations of our IT service desk, ensuring that our end-users receive the highest level of assistance and support.Key ResponsibilitiesTeam LeadershipLead,...

  • Service Desk Manager

    2 days ago

    Ottawa, Ontario, Canada Canopy Growth Corporation Full time

    About the RoleWe are seeking a highly skilled Service Desk Manager to join our IT team at Canopy Growth Corporation. As a key member of our organization, you will be responsible for overseeing the daily operations of our IT service desk, ensuring that end-users receive the appropriate assistance.Key ResponsibilitiesLead and Manage a Team: Lead, mentor, and...

  • Service Desk Manager

    3 days ago

    Ottawa, Ontario, Canada Canopy Growth Corporation Full time

    About the RoleWe are seeking a highly skilled Service Desk Manager to join our IT team at Canopy Growth Corporation. As a key member of our organization, you will be responsible for overseeing the daily operations of our IT service desk, ensuring that end-users receive the appropriate assistance.Key ResponsibilitiesLead and Manage a Team: Lead, mentor, and...

  • IT Service Desk Specialist

    1 week ago

    Ottawa, Ontario, Canada Plan Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Technician, Level II, to join our team at Plan Group, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees across Canada.Key ResponsibilitiesProvide level II desktop support for the Service Desk operation and escalation...

  • IT Service Desk Specialist

    1 week ago

    Ottawa, Ontario, Canada Plan Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Technician, Level II, to join our team at Plan Group, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees across Canada.Key ResponsibilitiesProvide level II desktop support for the Service Desk operation and escalation...

  • Help Desk Support Technician

    3 months ago

    Ottawa, Canada Bridgenext, Inc Full time

    Company Overview: Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering,...

  • Service Desk Manager

    2 weeks ago

    Ottawa, Canada Canopy Growth Full time

    The Company At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and...

  • Service Desk Manager

    3 days ago

    Ottawa, Canada Canopy Growth Corporation Full time

    The CompanyAt Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and...

  • Service Desk Manager

    3 days ago

    Ottawa, Canada Canopy Growth Corporation Full time

    The CompanyAt Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and...

  • Service Desk Manager

    2 weeks ago

    Ottawa, Ontario, Canada Canopy Growth Full time

    About the RoleWe are seeking a highly skilled Service Desk Manager to lead our IT service desk team at Canopy Growth. As a key member of our IT operations team, you will be responsible for overseeing the daily operations of the service desk, ensuring that our end-users receive exceptional support.Key ResponsibilitiesTeam Leadership: Lead, mentor, and manage...

  • Service Technician

    2 days ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key ResponsibilitiesServicing commercial cooking equipment, including coffee machines, toasters, slicers,...

  • Service Technician

    2 days ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key ResponsibilitiesServicing commercial cooking equipment, including coffee machines, toasters, slicers,...

  • Service Desk Technician 1

    4 months ago

    Ottawa, Canada Aversan Full time

    **Location**: Ottawa, ON (Fully On-site) **RESPONSIBILITIES**: - Support multiple locations at any given time. - Support users onsite and offsite. - Maintain the end-user working environments, that include: Workstations (desktop & laptops), Printers, Video conference equipment, Cellphones, VOIP desk phones and other peripherals. - Ensuring the company's...

  • Automotive Service Technician

    1 week ago

    Ottawa, Ontario, Canada Speedy Auto Service Full time

    Job Summary:Speedy Auto Service is seeking a skilled Automotive Service Technician to join our team. As an Automotive Service Technician, you will be responsible for performing vehicle maintenance and repairs, examining vehicles to determine required work, and completing reports to record problems and work performed.Key Responsibilities:Perform vehicle...

  • Automotive Service Technician

    2 weeks ago

    Ottawa, Ontario, Canada Speedy Auto Service Full time

    Job Summary:Speedy Auto Service is seeking a skilled Automotive Service Technician to join our team. As an Automotive Service Technician, you will be responsible for performing vehicle maintenance and repairs, examining vehicles to determine required work, and completing reports to record problems and work performed.Key Responsibilities:Perform vehicle...

  • Service Desk Manager

    1 week ago

    Ottawa, Ontario, Canada Canopy Growth Full time

    About Canopy GrowthAt Canopy Growth, our mission is to drive innovation and excellence in the cannabis industry. We're a leading cannabis and hemp company, committed to improving lives and strengthening communities through our products and services.The OpportunityWe're seeking a highly skilled Service Desk Manager to join our IT team. As a key member of our...

  • Service Desk Manager

    1 week ago

    Ottawa, Ontario, Canada Canopy Growth Full time

    About Canopy GrowthAt Canopy Growth, our mission is to drive innovation and excellence in the cannabis industry. We're a leading cannabis and hemp company, committed to improving lives and strengthening communities through our products and services.The OpportunityWe're seeking a highly skilled Service Desk Manager to join our IT team. As a key member of our...

Service Desk Technician

5 months ago

Ottawa, Canada DXC Technology Full time

Our **DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

**_ Responsibilities: _**
- Identify performance issues proactively.
- Works within strict time scales and elevates incidents within defined time windows.
- Uses proactive monitoring procedures/tools to identify problem prevention opportunities.
- Change Management.
- Configure system hardware, software and network components to meet established standards with assistance.
- Perform routine installations and/or configurations.
- Perform routine maintenance.
- Understands the impact of operations delivery on the customer's business.
- Contribute to team's ability to meet target goals through participation in continuous service improvement initiatives.
- Responds to customer
- relations problems promptly and appropriately.
- Takes ownership to ensure satisfactory completion of complaint, through engagement of appropriate resources.
- Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
- Work effectively in a multicultural environment.
- Respond to service, product, technical, and customer
- relations questions.
- Lead a small team with well
- defined objectives.

**_ Education and Experience Required: _**
- High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field); may hold Bachelor's degree.
- May hold entry level certification(s) in field of work.
- Typically, 3-5 years of working experience in related fields.

**_ Knowledge and Skills: _**
- Ability to resolve or assist in the resolution of complex Customer problems.
- Able to demonstrate good oral, written, and telephone communication skills.
- Ability to build and maintain relationships with customers, peers, and support partners.
- Able to understand Customer system environments with associated business needs.
- Ability to work in a team environment, which may be local, global, virtual, or multi
- functional.
- Demonstrate good teamwork with peers.

**Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success**. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.