Product Manager

3 weeks ago

Vancouver, Canada KIDS' SHIELD SERVICES Full time

Define the product strategy and roadmap to drive business growth.

**About Us**:
KIDS' SHIELD SERVICES Inc. establishes innovative cyber security services to shield children and youth from cybercriminals. It incorporates a game-based learning system into the field of cybersecurity to empower children to proactively protect themselves against online threats, while they are surfing online. KIDS' SHIELD SERVICES Inc. also aims to engage the mind of the young adults thereby establishing a foundation of the skills required in cyber security and creating a form of passion within them to train them to become the next generation of cybersecurity professionals while having fun alongside.

**Responsibilities and Tasks**:

- Define the product strategy and roadmap to drive business growth for Kids Shield Services Inc.
- Lead market analysis, defining market segmentation and identifying gaps (differentiation opportunities) both against the competition and to seek new market opportunities.
- Develop business cases and go-to-market strategies for new products, features, and business opportunities that will improve profitability.
- Meet with customers to understand their needs, collect and challenge their views on market direction, and support sales when required through sales calls, presentations, customer seminars, etc.
- Review incoming product requests, identify market problems or user stories, work with Engineering to complete internal feasibility studies.
- Evaluate competitor feature set and user experience, understand Kids Shield's product benefits and opportunities for improvement.
- Create comprehensive product requirements documentation that guides product development and engineering efforts.
- Track, analyze and model/forecast sales performance of existing products.

**Qualifications**:

- Bachelor’s Degree, preferably in software, engineering, marketing, or business.
- Experience working in Product Management managing complex B2B/B2C technical products.
- Full Product lifecycle experience, from concept development through obsolescence.
- Strategic thinker and visionary with a passion for new technologies.
- Customer-centric; must be able to understand how customers value the product features and be able to hear “voice of the customer”.
- Capable of gathering and translating customer needs into easily understood engineering requirements.
- Proven ability to influence cross-functional teams without formal authority.
- Superior communication, negotiating and relationship-building skills both with internal and external stakeholders.
- Detail oriented, self-driven, analytical, and inquisitive.

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