Inspector

7 months ago

Toronto, Canada HCRA Ontario Full time

**WHY** WORK AT HCRA**:
We foster a professional home building industry that Ontarians can trust.

The Home Construction Regulatory Authority (HCRA) is a not-for-profit corporation that is designated by the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed builders to professional standards, protects the public interest, and enhances consumer confidence in the homebuilding industry in Ontario. In addition, HCRA strives to educate consumers to ensure that they can make informed decisions and understand the benefits of a regulated homebuilding sector. As Ontario’s newest regulator, HCRA is dedicated to providing the highest level of service to everyone they serve.

HCRA provides a flexible, hybrid and collaborative work environment, with an array of benefits as well as considerable time off allowances. Additionally, as a mid-sized organization, team members have direct exposure to senior management on a regular basis and they get the opportunity to work on a range of assignments with significant responsibilities. By joining the HCRA, you'll be a part of the establishment of a growing regulator that is passionate, engaged, forward-thinking and innovative.

**WHAT THE POSITION IS**:
We are looking for an Inspector to contribute to our fair, effective, and proactive operations by providing support to the Professional Conduct team relating to ongoing complaint files.

The Inspector conducts inspection activities and recommends appropriate compliance strategies and actions to achieve compliance within the legislative requirements. To this end, the Inspector will **conduct reviews of complaints** and manage the complaints file, **conduct inspections**, **gather evidence **and information (including on past conduct), **prepare reports and briefs, **and support legal counsel in** preparation of cases**, among other tasks to support the maintenance of complaint files, improvement of processes, and education to stakeholders.

**WHAT SUCCESS LOOKS LIKE**:
It is important that you will be able to understand the theories, principles, and standards and practices of the compliance and inspection process. You will need to be capable of learning and adapting in a fast-paced, dynamic environment. To thrive in the role, you will need to have experience working with legislation/regulations in a regulatory environment as well as familiarity with or ability to learn related legislation such as the _New Home Construction Licensing Act, 2017 _and related regulations such as Ontario Building Code Regulation under the _Building Code Act, 1992., Criminal Code, Canada Evidence Act_ and _Provincial Offences Act, Ontario New Home Warranties Plan Act._ Having good information research aptitude, high-level of self-direction and initiative, strong risk management and assessment skills, strong records management skills, excellent computer skills and knowledge of proceedings in administrative hearings will enable you to hit the ground running and be successful quickly in this role.

Those who have been successful at HCRA are detail oriented with strong organizational skills and self-motivated. Driven individuals with strong communication and conflict resolution skills are critical as stakeholder experience, problem solving, and continuous communication is crucial in our day-to-day operations. The ability to handle multiple simultaneous activities on tight deadlines is a reality and being motivated by providing a fair, safe, and effective regulation operation is a key indicator that our organization may be for you.- Accommodation, if required, will be provided throughout the hiring process in accordance with the Ontario Human Rights Code._
- HCRA is committed to providing an atmosphere free from barriers that promotes equity, inclusion and belonging. We are an equal opportunity employer and do not discriminate against employees or qualified applicants on the basis of race, religion, ethnicity, national origin, ancestry, marital or family status, age, gender identity or expression, gender, sexual orientation, disability, or any other characteristic protected by law._
- The Home Construction Regulatory Authority (HCRA) acknowledges that we are on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. HCRA also acknowledges that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands._

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