Summer Student, Program Management

2 weeks ago

Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

C’est toute une décision que de se joindre à une entreprise. Nous offrons des perspectives d’emploi à des personnes qui, comme vous, sont travaillantes, dynamiques et fiables.

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment

Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

C’est toute une décision que de se joindre à une entreprise. Nous offrons des perspectives d’emploi à des personnes qui, comme vous, sont travaillantes, dynamiques et fiables.

**Job Overview:
SHN is looking to hire a Summer Student within our Department of Specialty Programs. Within the business unit, the Student will have the opportunity to support the Patient Support Program and gain valuable experience by working on special projects and initiatives as assigned by the Manager and Senior Manager. The Student will effectively manage all assigned tasks and responsibilities within the required timelines.

**What you will do**:

- Support the day-to-day program needs through collaboration with the Program Manager and Senior Program Manager
- Schedule various meetings, prepare meeting agenda and meeting minutes
- Work with the Patient Operations department to manage and facilitate program requirements and file cleanup
- Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
- Undertake any other duties or responsibilities requested
- Be responsible for special projects

**What you will need**:

- Working towards a post-secondary education in a related field
- Ability to communicate effectively with all relevant Specialty Health Network teams
- Ability to work independently and as part of a team
- Excellent time management, organizational, and a keen attention to detail are required
- Ability to multitask
- Must be confident when using Microsoft Office 365
- Familiarity with CRM platforms is an asset (Salesforce)
- Previous Program Management and/or Project Management experience are assets
- Previous reimbursement, customer service, or clinical experience are assets

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Loblaw considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

**Why work at Shoppers Drug Mart?**
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an aw

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