Room Attendant

2 weeks ago

North York, Canada Vrancor Full time

**POSITION AVAILABLE: Room Attendant**

**REPORTS TO**: **Housekeeping Manager**

**LOCATION: Novotel Toronto North York**

**ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3**

**SUMMARY**:
Under the supervision of the Housekeeping Manager, the Room Attendant(s) will thoroughly clean and service guest suites with a high attention to detail and assist with the hotel’s entire overall cleanliness.

**RESPONSIBILITIES**:

- Thoroughly clean assigned guest suites according to standards
- Familiar with departmental procedures and policies and ensure standards are adhered to
- Be in proper Room Attendant uniform (clean uniform, nametag, proper shoes)
- Maintain or replace all guest supplies and amenities, including lightbulbs
- Be helpful and courteous to guests, potential guests and team members
- Use cleaning products and materials correctly and with good care
- Be careful and correctly handle equipment (vacuums, carts etc.)
- Ensure Room Attendant cart is neat and tidy at all times
- Report any defects and safety hazards and be familiar with WHIMIS
- Familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Follow special cleaning instructions and directions from the executive housekeeper
- Adjust/set the room temperature controls in unoccupied suites
- Assist with training and developing other cleaning staff when asked
- Be efficient, effective and responsive with inquires and requests using good communication
- Work with supervisor (and maintenance) to ensure deficiencies and maintenance items are attended to
- Be familiar with hotel services offered
- Attend any training sessions or meetings (when asked)
- Ensure floor housekeeping storage areas are clean, maintained and organized
- Accomplish or assist with “Special Projects” or other cleaning tasks as required
- Other duties may be assigned by management

**REQUIREMENTS**:

- High school diploma is preferred
- Familiar with departmental procedures and policies and brand standards
- Familiar with WHMIS, Health and Safety, and emergency protocols
- Ability to lift up to 10 pounds periodically on a daily basis
- Physical mobility and stamina is required
- Ability to follow instructions and be detail-oriented
- Professional and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in housekeeping, cleaning, laundry or related jobs an asset

**Apply...**

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process.

**Job Types**: Full-time, Part-time

Schedule:

- 8 hour shift

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