Personal Lines Insurance Broker

1 day ago


Kitchener, Canada Marsh Full time

Marsh is seeking a suitable individual to join our Personal Lines Team in our Kitchener office:
**Personal Lines Service Broker
- Group Home and Auto - Remote Possibility**

**What can you expect?**
- We offer a fast paced, friendly, team environment where employees are encouraged and empowered to assist and protect clients to ensure their assets are protected and insurance needs met.
- We offer a career where no two days are the same. This role provides lots of variety through social client interactions in a variety of modes
- We offer a culture of collaboration, empowerment, personal and professional growth with a strong emphasis on providing best in class service.
- We offer a comprehensive 6 week training program and ongoing professional development. We are committed to giving employees the knowledge they need.
- We offer a variety of shifts that allow employees the ability to balance their work and home life.

**What is in it for you?**
- Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work _
- _A company with a strong Brand and strong results to match_
- _ Culture of internal mobility, collaboration and valued partnership with HR from the business._
- _ Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations._
- _ Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) _
- _Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan _
- _Entitled to vacation days, floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal)._

**We will count on you to**:

- Respond to client requests and inquiries across a number of channels in a prompt and professional manner and process timely and accurate completion and/or submission of client requests in accordance with carrier guidelines.
- Analyze, counsel and recommend coverages, identify and fill coverage gaps, identify cross sell opportunities etc.
- Complete annual renewal reviews to ensure client needs from coverage and pricing perspective are maintained
- Obtain claims information in an empathetic, accurate and delicate manner and submit to the carrier in a timely manner
- Re-underwrite files to ensure policy information and documentation remains up to date.

**What you need to have**:

- RIBO license required with the ability to obtain other provincial licenses (except Quebec)
- College/university degree considered an asset
- 5+ years’ work experience in personal lines insurance
- Position starts on the 10-6 shift with the ability to graduate to an earlier shift as business needs shift. Note: all employees are required to participate in the late shift rotation once per week.(12-7pm)
- Home office space with reliable high speed internet

**What makes you stand out**:

- Experience working in a call center environment
- Experience with a Broker Management System (TAM)
- Previous customer service experience
- Working towards the completion of CAIB and/or CIP

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

LI-JM5


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