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Intake and Court Support Worker, Dvjr

1 month ago

Edmonton, Canada Edmonton John Howard Society Full time

**Full-time Employment Opportunity**

**Intake & Court Support Worker, DVJR**

**Job ID 24-049eC**
- **Resumes without a cover letter will not be considered.**_

**Company Overview**:
For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural support and more. By exemplifying care, compassion, and understanding, we are laying the foundations for positive change.

enCompass strives to provide a meaningful work environment through the following:

- Strong focus on employee wellness and work-life balance
- Service recognition and employee awards
- Professional development opportunities
- Staff team building and appreciation days
- Competitive health, dental and RRSP benefits

**Position Summary**:
This is a unique position that has responsibilities working in two departments of the Domestic Violence Justice (DVJR) Program -half-time as an Intake Worker with the Nalah Centre and half-time as a Domestic Violence Court Support Worker in the Domestic Violence Complainant Assistance Program (DVCAP).

Nalah Centre coordinates referrals from Edmonton Police Service Domestic Offender Crime Section (EPS DOCS) to the Case Workers. Every victim is assigned to a Case Worker to have access to effective, professional, ongoing client centre support, and a voice while going through the domestic violence criminal court process.

DVCAP is a program of that provides court preparation, orientation, and accompaniment, ongoing emotional support, safety planning, liaising with the crown prosecutor’s office and providing information on rights for the victim.

**Responsibilities**:

- **Nalah**:_
- Review and respond to Crown referral, Crime & Trauma-Informed Support Services and other Agency requests such as EPS member, community agency requests.
- Receive and review EPS DOCS file summaries and assist in coordinating file assignments to the Case Worker.
- Work with Team Lead, Domestic Violence Justice Response on other administrative duties as assigned.
- Attend domestic violence docket court on a regular basis to gather outcomes for client updates.
- Deliver ongoing services using a client-centered, strength-based approach consistent with the agency and program philosophy.
- Liaison with professionals who participate in the Early Case Resolution process, including but not limited to: Case Workers, EPS DOCS, Probation, Children Services, Crown Prosecutors and Defence.
- **DVCAP**:_
- Deliver ongoing services using a client-centered, strength-based approach consistent with the agency and program philosophy.
- Safety planning and ongoing monitoring of risk and safety.
- Provide information on the impact of family violence on individuals and children.
- Inform clients of and assist with accessing Victim of Crime Documents (Victim Impact Statements, Restitution).
- Provide brief and ongoing court support (preparation, orientation, and accompaniment) and follow-up support as required and keep clients informed on their court matters.
- Provide referrals to other resources as appropriate.
- Liaison with the Crown Prosecutors’ office.
- Comply with Health and Safety regulations of the Alberta Law Courts Building.
- **Both Programs**:_
- Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as per agency and program policy.
- Maintain and monitor all file documentation as per program/agency policy.
- Complete monthly agency employee requirements.
- Deliver services in accordance with unit and agency policy and procedures.
- Communicate pertinent information to other staff as necessary.
- Contribute to overall risk management.
- Develop and maintain positive working relationships with external agencies and partners.
- Be a positive ambassador for the agency and engage in agency activities, unit and staff meetings.
- Contribute to overall agency mission, vision, and values.
- Participate in core agency training and additional ongoing training opportunities as directed and approved.
- Other duties as directed by supervisor.

**Qualifications / Skills**:

- Diploma in a human services - related field
- 2 years of experience in working with victims of family violence.
- Knowledgeable and experienced working in the Criminal Justice System including use of JOIN (Justice Online Information Network).
- Professionalism within all aspects of employment and able to contribute to a positive team environment.
- Thorough understanding of victimization and the dynamics of domestic violence.
- Assessment, interpersonal, written and verbal communication, and engagement skills.
- Thorough understanding of family violence dynamics.
- Experience working with diverse populatio