Estimating Supervisor

7 months ago


Markham, Canada SinaLite Full time

Come join our Family

SinaLite is a family owned business which has been operating since 1999. What started as a small 1,200 square-foot print shop which operated a single small AB-Dick printer has blossomed into a company of 150+ employees, containing several million dollars worth of printing equipment, and achieving a yearly sales revenue of 40+ million with over 20,000+ customers across North America.

The Estimating Supervisor is tasked with accomplishing department activities regarding all Estimating duties. The Estimating Supervisor is responsible for maintaining a proper balance between the profitability of the company and the achievement of total customer satisfaction. The Estimating Supervisor is responsible for supporting the company vision and mission. Because of this, the position requires tact, sensitivity, and professionalism.

**Responsibilities and Duties**:
Customer Service/ Estimating
- Prepare and prices estimates for all production jobs based on customer specifications as received from Clientele, Customer Service Representatives, and Management.
- Ensure the team processes customer RFQ’s in a courteous, efficient and timely manner.
- Ensure the team effectively presents and discusses the products and services of the company.
- Analyze and computes labor, material, and time requirements for a project.
- Attend customer complaints and concerns immediately, and facilitate satisfactory resolution.
- Assist HR in recruitment and staffing within the Estimating Department
- Train new and existing staff on processes and procedures.
- Supervise staff members and if necessary conduct performance reviews and/or performance corrections.
- Other duties as assigned

Sales and Marketing

Ensure team education with new technology and product offerings of the Company

Support customer sales through service, education, and effective problem solving.

Support strategic sales plan and marketing strategies outlined by management, and facilitate joint marketing calls where applicable.

Assist in the promotion of cost-effective customer-oriented solutions.

Participate in production meetings to facilitate continuous improvement.

Other duties as assigned.

Fiscal Responsibility

Maintain pricing and discount terms and allowances continuously. Develop knowledge of best suppliers and competitive prices, and stay abreast of pricing changes.

Manage the computerized estimating system, updating it regularly with customer information as required.

Work with cost accounting to determine hourly rates and production standards for various operations.

Coordinate with the management team to determine timeline requirements of proposed jobs where applicable.

Develop knowledge of inventory position, quantity stocked, usage, and reorder point.

Research and recommend cost saving potential to management.

Other duties as assigned.

**Qualifications**:
University/College degree in Accounting or Business Administration or equivalent experience.

A minimum of 5 years estimating experience with sales and/or customer service.

Knowledgeable of printing processes and supplies, and purchasing methods.

Excellent math skills.

Strong interpersonal skills e.g. working well with others, communication, positive attitude.

Ability to understand customers’ needs and requirements and relate to production processes.

Strong attention to detail, possessing a sales aptitude and interested in preventing errors and solving problems.

Able to perform multiple tasks efficiently.

Meet or exceed minimum test results as specified by the hiring manager.

**Benefits**:
**What we offer**:

- Employer Paid Benefits including but not limited to: Health, Dental, Life, and Vision.
- Employee/ Family Assistance Program
- Wellness Program
- Employee Savings Program
- Room for growth and advancement
- Company sponsored learning
- Employee appreciation events
- And more

Want to get a better sense of who we are and what we do? Check us out on Glassdoor Review employee testimonials and employee driven content including videos and photos;
SinaLite is committed to providing equal employment opportunity for all persons regardless of race, sexual orientation, family status, ethnic origin, colour, sex, age, marital status and/or disability. We are committed to treating all persons with dignity, independence, integration and respect. Alternative formats of this position are available upon request.



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