Junior Trader
4 weeks ago
Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online.
That’s why we empower our employees to continuously grow their professional careers with QFG. We believe in having a diverse, inclusive place to work and our flexible working arrangements brings that to life so you can unleash your creativity. Our values are a part of our DNA, and we care deeply about our people helping us fulfill our mission and become an important part of our community. We are always looking for like-minded professionals to join our team. Come grow with us.
Speed, Efficiency & Accuracy is our Motto And we swear by that every single day.
The Trade Desk department responds to incoming trade needs from clients by phone and has a thorough understanding of local and international equity, option, fixed income, mutual fund and forex markets. They efficiently and accurately process client trade requests according to the directions received from clients. They are expected to have good technical knowledge of various trading platforms and their associated functionalities. The Trade Desk team also assists various departments within Questrade with market information, investigations and order processing. They may contact clients or ECNs & Exchanges directly to follow up on trade issues, investigations or other trade or platform concerns.
And where does the Junior Trader fit into this?
The purpose of the Junior Trader position is to develop a positive client experience by attending to clients’ trading needs quickly, professionally and accurately. As the primary point of contact for Client Services Specialists concerning trade related issues, the Junior Trader must use their trade desk procedures acumen to provide exemplary customer service and efficiently resolve related client issues. In addition, the Junior Trader may contact clients directly to follow up on trade issues, investigations or other trading or platform concerns.
What’s it like working as a Junior Trader at Questrade?
You will be taking inbound calls, executing trade orders quickly and efficiently. You will also be executing orders on behalf of clients for Equities, Precious Metals, Bonds, Options, Mutual Funds and GICs. You will be resolving client trade concerns in a professional manner, escalating issues as required. Throughout your time here, you will help approve broker reviews on trading platforms and assist with Institutional and VIP clients. You will follow through REG SHO Buy-Ins daily and maintain the Lending inbox and spreadsheet. You will be responsible for receiving and executing retail FX transactions and will help to maintain the Mutual Fund List and all Mutual Fund processes up to date. You will liaise with order routes and exchanges to investigate and resolve trade related issues. You will use languages like VBA, Python, SQL and JavaScript to provide automation and analysis support to the team.
So are YOU our next Junior Trader? You are if
✔ You have 1-2 years of experience in the financial industry with trading and brokerage experience
✔ You have your CSC, CPH and DFOL or equivalent
✔ You have a post-secondary degree in Finance or a related field
✔ You are proficient in Microsoft Office
✔ You have excellent verbal and written communication skills
✔ You have excellent knowledge of financial industry and investment products
✔ You have hands-on experience writing and testing code in python, SQL and JavaScript (and documenting your work)
Brownie Points if...
✔ You have previous Forex experience
✔ You have previous experience with the Bloomberg platform
Sounds like you? Click below to apply
LI-NP1
LI-Hybrid
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