Delivery Manager

3 weeks ago

Toronto, Canada Raise Recruiting Full time

Our Banking client in** Toronto, ONTARIO** is looking to hire a **Delivery Manager** for a **12-months contract role.**

**What you will be doing**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Supports marketing objectives to set and refine annual and quarterly marketing plans
- Collaborates closely with Marketing’s Customer Journey management groups to plan and execute customer driven action plans and marketing programs
- Monitors consumer sentiment, market conditions, competitive activity, and short-term-demand opportunity on an ongoing basis to increase agility of planning processes and flexibility of budget deployment.
- Collaborates with Global Wealth Management and Enterprise Marketing groups to plan and execute Bank-wide level action plans and marketing programs.
- Analyzes, and leverages insights drawn from market research and data analysis to establish the strategic direction of benefit-led campaign briefs.
- Applies a deep understanding of Bank-wide and business partner needs, ensuring full buy-in (agreement) and participation of multiple business, channel, and marketing partners in a highly matrixed environment.
- Collaborates with Marketing’s Journey Management groups to establish efficient workflows that ensure clarity of roles and accountability for team members across both practices.
- Supports development and deployment of creative assets, agnostic of media channel and across all touchpoints
- Champions proper usage of the Scotiabank brand in Canada, in full compliance with global brand guidelines and Scotiabank’s visual identity continuum
- Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values: accountability, passion, integrity, and respect. Delivers results in accordance with Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives
- Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.

**What you will need to succeed**

**Must Have Skills**:

- 3-5 Years’ Experience in a Delivery Manager.
- Project and stakeholder management.
- Strong communication skills.
- Experience working on product launches.
- Strong background in Marketing - digital or other.

**Nice to have skills**:

- CRM marketing, experience working within loyalty programs.
- Experience working in matrix organization, i.e., financial services or telco is an asset.

**Looking for Meaningful Work? We can help**

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

**Ewemi

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