Building Consultant

3 weeks ago

Saskatoon, Canada The Saskatoon Co-operative Association Limited Full time

Reporting to the Supply & Install Manager, responsibilities for this position include the following:

- Be the first point of customer contact, understand customer needs, and direct customers regarding the construction of projects.
- To develop relationships and promote high level customer satisfaction through trust, service, and integrity.
- Maintain professional business relationships with 3 rd party stakeholders such as vendors and suppliers.
- To become familiar with all lines of merchandise handled in the Home Centre and to constantly maintain a high level of product knowledge.
- To open and close the Home Centre as directed by the Unit Manager.
- To place special orders with suppliers to fill customer requirements.
- To forward information regarding deliveries to the shipper.
- To be responsible for accurate billing of all merchandise sold by the employee.
- To investigate and adjust customer complaints regarding products and services, and to refer serious matters to the department manager.
- To provide accurate and timely estimates on project including additions, renovations, garage packages, and small projects.
- To assist in preparing and maintaining reports as required.
- To assist on the service counter or on the sales floor as required.
- To perform any administrative duties as required.
- To maintain a constant alert against the unauthorized removal of merchandise.

To perform other duties as assigned.

**Qualifications**:

- Must possess a minimum of 3-5 years’ experience in Hardware and Building Materials.
- Must possess a recognized estimator certificate or equivalent experience.
- Must possess sufficient experience in building materials and construction methods to effectively operate in all areas of the department.
- Must be strongly service oriented and motivated, and capable of serving and assisting customers in a courteous and efficient manner.
- Must be well organized and capable of attaining a high level of production with minimum supervision.
- Must be prepared to increase product knowledge and improve selling techniques through special courses, product clinics and training sessions.
- Applicants must be proficient in computer-based sale software and programs (Seljax, Quotetracker)
- Possess a sufficient working knowledge of the Saskatoon and National Building Codes.
- Possess the ability and experience in professional selling.
- Must be able to work **mornings, afternoons, evenings and weekends.**:

- **_* _**_a combination of relevant education and experience _may _be considered.- **Deadline: March 20, 2024

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