Community Services Caseworker

1 month ago

Victoria, Canada The Salvation Army Full time

The Community Services Caseworker assists individuals and families who are seeking aid and assistance from or have been referred to The Salvation Army alongside co-workers.

**HOURS**:
Full-Time 30 hours (Tuesday-Friday_) must be flexible to shift some hours of work to when special events, Christmas & other programs are scheduled outside of regular hours as instructed by the supervisor._

**KEY RESPONSIBILITIES**:

- The ability to pray with and for clients/families as they seek spiritual help and support.
- Offer support and be an advocate for clients/families in helping empower them to become more self-sufficient and help them re-integrate into the greater community.
- Involved in intake services, client assessment, emergency assistance, ongoing case management and/or other forms of direct service for clients applicable to the program.
- Through crisis and ongoing empathy, provides supportive attention, assists individuals in determining appropriate and mutually agreed upon goal achievement processes.
- Facilitates effective problem-solving behaviors of the client/family
- Make referrals to other agencies in the best interest of the client
- Provides a variety of casework duties, including analysis of data, progress reports, maintaining an up-to-date referral binder, statistical recordings, data input in Link2 Feed.
- Maintains confidentiality and keeps accurate client files/case notes.
- Awareness and compliance with Policies and Procedures.
- Agree and adhere to The Salvation Army mission, values, and standards
- Participate in ongoing training as provided.
- Networks with other agencies to resources services for the benefit of clients and programs.
- Networks with Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients.
- Provides written reports as requested by management.
- Maintains accurate reporting and documentation of Link2Feed database.
- May be required to support other Salvation Army staff in other departments at the direction of management. [Christmas Kettles, Christmas Assistance & Community Fundraising]
- Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, and monitoring progress.
- Maintains and updates all appropriate related to clients/residents and initiates any new documentation; completes all reports required by the funder and The Salvation Army
- Ability to multi-task

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
**Education/Certifications**:

- High School Completion
- College courses/completion of post-secondary education that are applicable to this position

**Experience**:

- One year but less than three years of prior related experience, including working with multi-barrier persons**.**

**Required Skills/Knowledge**:

- Current First Aid/CPR
- Current License with clean Drivers Abstract
- Proficient Computer Skills
- Clean Criminal Check
- Background check consent
- A clear vulnerable sector screening
- A clean driver abstract
- Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.

Published

June 7, 2023

Location

Victoria, BC

Job Type

Full-time

Ministry Unit/Dept:
Victoria Citadel/Next Steps Resource Centre

Salary Range:
$23.00 per hour

Address:
4030 Douglas Street

Posting Expires:
June 18, 2023

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