Route Supervisor

4 weeks ago

Surrey, Canada GFL Environmental Inc. Full time

The Route Supervisor will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. They will review and process day to day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.
- Direct supervision of all drivers, ensuring ongoing training requirements, discipline, and procedural implementation.
- Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
- Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed.
- Ongoing “sit-in” driver training to assess any poor driving habits, road
- rage, excessive braking, possibly fuel cost savings, etc.
- Conduct regular driver reviews and mandatory route-rides.
- Attain all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations with residents.
- Tracking of ongoing service/driver issues and documenting any discipline required.
- Organizing and approving driver vacation requests.
- Maintain inventory of all necessary supplies and products required for service which may include sourcing multiple vendors or alternate supply chains.
- Direct communication with other departments to ensure proper ongoing service and upkeep of all units including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
- Ensure a healthy and safe working environment for all workers, reporting any issues immediately to your direct supervisor.
- Ensure company policy, systems, and industry related training is delivered to all drivers.
- Perform Accident Investigations when company vehicles are involved in traffic accidents.
- Provide or arrange training for drivers to ensure they are properly servicing customers based on established requirements.
- Resolve all internal service issues in a cost effective and expeditious manner; all customer service issues to be reported internally in a timely, organized manner with details on how the issue(s) will be resolved.
- Other duties as assigned.

**Safety**:

- Promote the companies safety program that seeks to prevent accidents, avoid injuries, and recognize safe employees.
- Investigate accidents and prepare necessary paperwork in a timely manner.
- Ensure route observations are completed on a routine basis.
- Schedule, plan, and conduct safety meetings (Weekly).Toolbox talks/Uploaded to Safety program

**Additional Responsibilities**:

- Recruit, interview, hire, train and discipline all product line personnel.
- Ensure all employees are dressed in the proper uniform/PPE provided by GFL Environmental.
- Conform in all respects with applicable federal, provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures, and directives from supervisors.
- Perform other duties and responsibilities as required or requested by management.

**Requirements**:

- Valid drivers license with a clean drivers abstract.
- Preferred 2-3 years supervisory experience along with experience working with Side loaders, ASL, Rear Packers, Over the Tops, Front End, and Roll Off vehicles.
- General understanding of, WHMIS, and the Highway Traffic Act.
- Able to perform a pre and post trip inspection and accident investigations.
- Previous operations, transportation, waste management experience preferred.
- Strong communication and interpersonal skills.
- Ability to plan, prioritize and execute against tight timelines.
- Proficient with database, spreadsheet, and word processing computer skills within a Microsoft environment.
- Willing to work flexible hours with some travel.

**Physical/Mental Demands**:

- Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb.
- Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

**Working Conditions**:

- Work in office environment 20% of the time. With 80% on road Time
- Noise level is usually moderate.
- Work in motor vehicle traffic conditions Frequently
- travel required throughout Lower mainland
- Ability to Work within a team environment between multiple supervisors
- Cross training will be a pre-requisite to provide holiday and sickness coverage for various line of business. Ie: dispatching, Potential driving occasionally, and supervisory coverage in designated areas.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Surrey,

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