Veterinary Receptionist

2 weeks ago

Vancouver, Canada North West Veterinary Dermatology Services Ltd. Full time

Are you looking for a proper work/life balance? Well, look no further

As an employee of North West Veterinary Dermatology Services, you can have **every weekend and stat holiday off,** and we offer additional paid and unpaid vacation

We are looking for a full-time Veterinary Receptionist to join our team in Vancouver.

**What we offer**:

- Monday to Friday, 1 or 2 evening shifts per week (8 p.m.), no weekends or statutory holidays
- 3 weeks of paid vacation on 3rd anniversary
- 4 weeks of paid vacation on 5th anniversary
- Very competitive wage
- Extended health, dental and vision care
- Additional unpaid vacation
- Uniform allowance
- Celebrate all staff birthdays
- Clinic lunches
- Team events
- Christmas party
- An exceptional team to work with

**Expectations**:

- Loves client interaction and has exceptional communication skills
- Demonstrates a positive and professional attitude
- Excellent attention to detail
- Confident, articulate, compassionate, presentable, enthusiastic
- Reliable team player

**Responsibilities**:

- Creates a welcoming environment for patients and clients
- Answers incoming telephone calls
- Schedules, tracks, and follows-up on appointments
- Maintains practice software including client and patient record management
- Processes payments and maintains cash register
- Follows all SOPs to support smooth clinic operations
- Other duties may be assigned as required

**Qualifications**:

- Veterinary Office Assistant or Medical Office Assistant certificate preferred; new grads are welcome
- Basic computer skills are required
- Cornerstone experience is an asset

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your highest level of education achieved?

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- fluent English (required)

Work Location: In person

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