Retail Sales and Customer Service Associate

6 months ago


Toronto, Canada Merchant of Tennis Full time

**Key Responsibilities**:

- Welcome and greet clients
- Assist clients by effectively communicating acquired product knowledge
- Facilitate point of sales transactions accurately and efficiently
- Stock, replenish, merchandise and organize inventory
- Assist the stringing department by booking racquet stringing and racquet demos for clients
- General cleaning and organization of the retail sales space and all other store areas

**Requirements**:

- Effective communication and interpersonal skills - listening, understanding and responding
- Friendly, helpful and customer service oriented
- Work collaboratively with all team members
- Receptive to feedback and willing to implement recommendations
- Able to multi-task and thrive in a fast pace environment
- Commit to a consistent work schedule

**COVID-19 Precautions**:

- Merchant of Tennis Covid-19 safety protocols in place
- Sanitization, disinfecting, cleaning procedures and mask wear policies in place

**Experience**:

- Preference will be given to individuals with a background in tennis and/or retail sales

**Hours**: 15-30 hours per week, including evenings and weekends per store hours

**Location**: Bayview Store: 1621 Bayview Ave.

**Key Responsibilities**:

- Welcome and greet clients
- Assist clients by effectively communicating acquired product knowledge
- Facilitate point of sales transactions accurately and efficiently
- Stock, replenish, merchandise and organize inventory
- Assist the stringing department by booking racquet stringing and racquet demos for clients
- General cleaning and organization of the retail sales space and all other store areas

**Requirements**:

- Effective communication and interpersonal skills - listening, understanding and responding
- Friendly, helpful and customer service oriented
- Work collaboratively with all team members
- Receptive to feedback and willing to implement recommendations
- Able to multi-task and thrive in a fast pace environment
- Commit to a consistent work schedule

**COVID-19 Precautions**:

- Merchant of Tennis Covid-19 safety protocols in place
- Sanitization, disinfecting, cleaning procedures and mask wear policies in place

**Experience**:

- Preference will be given to individuals with a background in tennis and/or retail sales

**Hours**: 15-30 hours per week, including evenings and weekends per store hours

**Location**: Bayview Store: 1621 Bayview Ave.



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