Banquet Houseperson

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Banquet Houseperson (Food & Beverage Utility Person) contributes to the overall success of the hotel by supporting front of house guest service, providing superior customer service and upholding quality standards for Coast Hotels' Food & Beverage operations.

**Responsibilities**:

- Handles duties that are routine and straightforward such as clearing and setting tables, delivering food & beverages & assisting servers as required.
- Adheres to Coast Hotels standards when completing tasks.
- Ensures the safety and security of the property, other ambassadors and guests when completing tasks.
- Stocks supplies and maintains inventory levels to support front of house operations.
- Acts as an Ambassador for Coast Hotels including greeting guests, making them feel welcome, and handling basic inquiries.
- Demonstrates a customer service attitude with internal and external contacts
- Takes, relays and delivers room service orders and closes bills via cash, room charge, credit and/or debit transactions.
- Other duties as required.

**Knowledge/Skills/Experience**:

- Industry specific certifications such as Foodsafe and Serving It Right
- Hepatitis A vaccination is recommended
- Professional appearance and attitude
- Good communication, interpersonal, and customer service skills
- Ability to work as part of a team and independently
- Ability to multi-task
- High attention to detail
- Exemplifies Coast’s core values and enjoys working in a culture of accountability

Additional Skills & Performance Behaviours
- 6 months of experience in a customer service role; food & beverage service experience preferred
- Secondary school diploma preferred
- Strong time management and organizational skills
- Knowledge of health and safety regulations
- WHMIS training an asset
- Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST