Residential Supervisor

Residential Supervisor**Opportunities Yukon**
- Whitehorse, YT
- Full Time- Compensation: $32 to $35 HourlyOther

**Duration**
- Permanent**Intended job posting audience**Purpose**

The Residence Supervisor, under the direction of the Manager, Residential Programs, oversees the coordination, organization and implementation of residence specific services and leads the active participation in resident case management for Opportunities Yukon.

The Residence Supervisor works closely with community agencies and resources in the provision and coordination of these services to enable tenants to live as independently within the community.

The Residence Supervisor is responsible for the day-to-day operations of the Cornerstone Community and is responsible for the health, safety, and well-being of all residents and SIL staff.

**Task Related Skills & Duties**

The Residence Supervisor manages the structured residential setting that encourages the achievement of resident programming outcomes by:

- Coordinating and participating in case management, consultation, and residence planning activities;
- With the permission of clients, consulting with relevant caregivers and significant others in clients' lives in order to update, modify, or reassess treatment plans and intervention strategies;
- Compiling information for intake from case managers, residential coordinators, family members, and numerous organizations, Opportunities Yukon (OY) and Health and Social Services (HSS) reports, etc.;
- Coordinating of the evaluation of resident(s) treatment plans and treatment progress;
- Overseeing and assisting with the planning and implementation of program enhancements
- In collaboration with Manager, Residential Programs, developing reports and residential summaries for the HSS and OY;
- Maintaining positive relationships with other service providers, including but not limited to social workers, clinicians, other medical staff, corrections officers, and the RCMP;
- Working in conjunction with the Manager, Residential Programs and client specific case managers, to schedule and delegate SIL staff to provide personalized service to clients, monitoring staff progress, reviewing their work and assisting with resolving problems;
- Continuous monitoring of residence operations and identify areas requiring improvement;
- Documenting the daily activities of the team and submit detailed reports on a regular basis;
- Scheduling, conducting, and attending regular staff meetings;
- Communicating effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders;

The Residence Supervisor ensures efficient day-to-day operations of the residence, and oversight for the health, safety, and well-being of all residents and staff by:

- Respecting and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse;
- Understand and use correct reporting procedures for serious or unusual incidents, including but not limited to client injury or illness, incidents of aggression, or injury involving employees;
- Ensuring that residence team members adhere to all personal hygiene and safety procedures and guidelines; and ensuring that all staff under your direction are equipped with and use the proper personal protective equipment, and that that safe work practices are followed;
- Ensuring that all employees comply with company policies, procedures, and ethical standards
- Determining necessary staffing requirements and oversee the hiring of staff;
- Identifying and pursuing professional development opportunities, and maintaining current credentials as required for employment.
- Coordinating the maintenance of building and tenant requested repairs with the property managers to ensure issues are addressed in a timely manner;
- Managing the administration and oversight of residence expenses through the timely submission for invoices payment, tracking of resident expenses and advising Manager, Residential Programs of emerging needs and items for budgeting purposes.

**Position Outcomes**

The working relationships inherent to the success of the job include on-going collaboration, coordination and communication with the Manager, Residential Programs and case managers, and the staff that report to this position. This position will also engage in professional relationships with inter-professional teams, local law enforcement officers and other informal and formal supports relevant to the residents.

**Working Environment**
- Interaction with employees, management, and the public at large;
- Interaction with others under varying circumstances-including situations of a highly sensitive nature
- Flexible hours, including nights, weekends, and holidays;
- Periodi