Service Technician

2 months ago

Vaughan, Canada Prairie Mobile Communications Full time

_**Do you enjoy a hands-on approach and learning about new technology?**_

We are looking for a driven Service Technician to join our two-way radio service team based in Vaughn, ON. This is a full-time, permanent role.

**Key Duties**:

- Deliver exceptional customer service while maintaining a professional attitude and demeanor.
- Troubleshoot, diagnose, and repair electronic equipment, including radio receiver and transceiver units, pagers, cell-phone boosters, accessories, coaxial cable, and test equipment.
- Program radio equipment for the sales and service department, and design and build various hardware to perform this function.
- Install communications equipment in shop and field environments, as well as in buildings and various kinds of vehicles (e.g. Police automobiles, emergency vehicles, buses, trucks, etc.).
- Perform preventative and corrective maintenance on all customer and/or company owned wide area systems.
- Provide internal advice on technical matters concerning radio and test equipment to the sales and service departments.
- Deliver exceptional customer service while maintaining a professional attitude and demeanor.

**Qualifications**:

- A recognized certificate or diploma in a related field such as Electronics Systems Engineering Technology, Telecommunications Systems Technician, Digital Communications and Wireless Technologies or RF Electronics (an equivalent combination of education and work experience may be considered).
- A minimum 3-5 years experience in a similar role.
- Experience in repair and programming two-way radios, antennae, coax cable and connectors and remote terminals is an asset.
- Be mechanically inclined and able to work with and maintain hand tools and small power tools.
- Strong communication and interpersonal skills; with ability to work independently as well as part of a team.
- Excellent time management and organization skills
- Ability to install software.
- Must possess a valid Class 5 and acceptable driver's abstract, for travel to customer sites as required.
- Valid passport to travel for training purposes.
- Must be able to obtain and maintain security clearance throughout employment.
- Must comply to drug and alcohol testing as required by customers for site access.
- Ability to lift, carry, push, and/or pull up weights to a maximum of 50 lbs.

**What We Offer**:

- Competitive wage and comprehensive benefits including extended health, dental, and vision plans.
- Employee Retention Programs including Long Term Service Awards and Education Assistance Program.
- RRSP Matching Program.
- Professional Training and development.
- Continuous support to succeed in your role.
- Prairie Mobile Communications is an equal opportunity employer._
- We thank all applicants for their interest. Only those selected for interviews will be contacted._

**Job Types**: Full-time, Permanent

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Vaughan, ON L4K 3N6: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Licence/Certification:

- Driver's License (required)

Work Location: In person

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