Computer Service Technician

2 weeks ago

Winnipeg, Canada AC Global Full time

**Job Summary**:
**Key Responsibilities**:

- Diagnose, troubleshoot, and repair issues across Windows, Mac, and Linux systems.
- Execute hardware repairs and replacements, including laptop screens, DC jacks, and various ports (USB, HDMI, etc.).
- Perform comprehensive system inspections to identify issues and provide preventive maintenance.
- Assist customers by explaining technical problems and available solutions in clear, accessible language.
- Maintain accurate records of service repairs and communicate job progress with customers and team members.
- Stay current with industry trends, hardware advancements, and software updates.
- Comply with CDC Computers’ quality and safety standards in all repair tasks.

**Requirements**:

- Proven experience as a Computer Technician or in a similar role.
- Proficiency in diagnosing and repairing issues in Windows, Mac, and Linux environments.
- Hands-on experience with hardware repairs, including screen replacements, DC jacks, and port installations.
- Strong customer service and communication skills for effectively conveying technical details.
- Excellent troubleshooting skills and keen attention to detail.
- Ability to work independently and within a collaborative team setting.
- Native English comprehension in both written and spoken form.
- CompTIA A+ certification or similar (preferred but not required).
- Valid driver’s license.

**Benefits**:

- Competitive pay structure with potential for performance-based bonuses.
- Employee discounts on tech products and services.
- Access to on-the-job training and professional development.

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