Retail Store Manager

1 month ago

Mississauga, Canada Canna Cabana Full time

Overview:
Our retail Cannabis **Retail Store Manage**r** (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

**Responsibilities**:
**Sales Associate Support**:

- Help hire great people, supervise and manage employees and ensure all employees have a valid CannSell license.
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
- Coach team members and provide positive and constructive feedback so that they grow professionally
- Train all team members on work procedures and policies so that everyone understands what's required to do a great job
- Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Assist in building a weekly staff schedule that complies with labor policies
- Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
- Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores
- Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.

**Sales and Customer Service**:

- Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.
- Provide complaint resolution to ensure satisfaction of all customers and patients
- Utilize customer and team member feedback to readily implement changes to improve the customer experience
- Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion
- Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions
- View sales reports and communicate with the team to identify sales trends and potential inventory requirements
- Track all employee and store sales daily to ensure optimal performance
- Analyze core metrics to better understand store performance in order to beat and exceed goals
- Utilize approved employee incentives to drive sales and boost morale
- Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews.

**Daily Store Operations**:

- Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
- Assist AGCO with inventory, sales, and compliance audits
- Perform all daily opening and closing procedures
- Implement and oversee security, reporting and cash management procedures related to opening and closing the store
- Ability to make schedules for staff and work on creating a sound work environment.
- Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.
- Ensure that the sales floor is adequately stocked at all times
- Keep track of all expiring products and promote sales as needed
- Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations
- Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.
- Comply with all HR policies, including confidentiality and non-disclosures
- Maintain a clean and organized work environment.

Qualifications:

- Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.
- AGCO CannSell license required along with clean police record check
- 5-6+ years of management experience in retail.
- Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.
- Sound knowledge of Cannabis plants and different strains of Cannabis
- Knowledge of standards of Cannabis Retail stores set by AGCO.
- Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must
- Achievement-oriented and hardworking
- Must successfully pass an extensive background check.
- Organized, flexible, and empathetic
- Detail-oriented and proactive
- Excellent leadership and management skills
- Strong time management and prioritization skills
- Ability to multi-task in a fast-paced, high-volume environment
- Strong communicator who can present ideas clearly
- Strong problem solving and

  • Retail Store Manager

    2 months ago

    Mississauga, Canada The Beer Store Full time

    **Retail Store Manager - Contract**: - Requisition ID: 908- Location: Mississauga, Ontario, Canada, L5K 1R8- Job Type: Contract**Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based...

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Tip Top Tailors Store - Square One Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Retail Store Supervisor

    9 hours ago

    Mississauga, Canada DHAYOR AFRICAN STORE INC. Full time

    **About us** DHAYOR AFRICAN STORE INC. is a small business in Mississauga, ON L5J 3S8. We are professional, agile, and our goal is to To be the leader in sells of African, Caribbean Grocery and Merchandise in Canada. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Creates and maintains an environment that...

  • Retail Manager

    3 days ago

    Mississauga, Canada The Beer Store Full time

    **Retail Manager**: - Requisition ID: 222- Location: Mississauga, Etobicoke, Ontario, Canada, L5M 6J3, M- Job Type: Full-Time**Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based...

  • Retail Store Supervisor

    7 months ago

    Mississauga, Canada Myfone Plus Inc. Freedom Mobile Retail Dealer Store Full time

    **Languages** - English **Education** - Secondary (high) school graduation certificate **Experience** 1 year to less than 2 years **Work site environment** - Non-smoking - Air conditioned **Work setting** - Retail business **Responsibilities** - Supervise staff - Assign sales workers to duties - Hire and train or arrange for training of staff -...

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a retail store manager to join our team. Your passion for creating amazing customer and employee experiences, leading teams and achieving sales results will result in you making a positive impact for our customers, employees and communities. Join us and grow your career with our team as a retail store...

  • Retail Store Management

    2 weeks ago

    Mississauga, Canada Value Village Full time

    Retail Store Management **Who we are**: Value Village is a part of the Savers family of stores. We are a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700...

  • Retail Store Management

    2 weeks ago

    Mississauga, Canada Value Village Full time

    Retail Store Management **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Retail Store Manager

    2 weeks ago

    Mississauga, Canada Cloré Beauty Supply Full time

    **Cloré Beauty Supply is looking for a full-time Retail Store Manager for its Mississauga, ON store location. Cloré Beauty Supply is searching for someone who loves to lead, teach and inspire their team in achieving an exceptional customer experience so that customers feel loved by Cloré. This is an opportunity for you if you love bringing out the best in...

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Textile City Full time

    Textile Company is looking for retail store Manager 5-10 years experience as a retail store Manager, Warehouse Management, Accounting, ERP software and Sales Management knowledge. Work Remotely - No Pay: $40,000.00-$60,000.00 per year Schedule: - 8 hour shift Work Location: In person

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Sukoshi Mart Full time

    **Job description** RESPONSIBILITIES - Coaching and guiding your team to drive sales by ensuring smooth and memorable in-store customer experience. - Actively participate in our day-to-day store operations and lead retail management duties. - Ability to provide exceptional customer service by developing in-depth knowledge about all products offered. - Serve...

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Greenlife Inc. Full time

    Job description： Our company was founded in 2012 and has become one of the leading suppliers of Spa, Salon and Aesthetic products in Ontario. As a Canadian owned company, Green Life has been contributing to local communities by providing high-quality aesthetic supplies and equipment. Currently Green Life owns four retail stores among the GTA and Montreal...

  • Retail Store Manager

    3 months ago

    Mississauga, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    Job SummaryWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in Mississauga.Key ResponsibilitiesSupervise and train retail staff to deliver exceptional customer service and achieve sales goals.Manage inventory levels and oversee store opening and closing procedures.Collaborate...

  • Retail Store Manager

    7 months ago

    Mississauga, Canada Triple A Cheese Full time

    Triple A Cheese values high ethical standards and personal integrity of its employees. The Retail Store Manager is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders,...

  • Retail Store Manager

    2 weeks ago

    Mississauga, Canada EVRY JEWELS Full time

    **Store Manager at Square One, Mississauga, ON** **Who We Are** Evry Jewels is a trendy fashion jewelry brand founded by two siblings who come from a lineage of jewelers. We have a wide range of classic staples that can be effortlessly worn daily as well as unique pieces perfect for spicing up any look. Evry Jewels is a brand for evryday and evryone. We...

  • Retail Store Management

    5 months ago

    Mississauga, Canada Urban Planet Full time

    YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49 and...

  • Retail Store Operations Manager

    3 months ago

    Mississauga, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking a highly motivated Retail Store Operations Manager to oversee daily store operations and lead our retail team. The ideal candidate will have previous retail management experience and strong leadership and customer service skills.Key Responsibilities:Supervise and train retail staff to ensure excellent customer service.Manage inventory levels...

  • Retail Store Manager

    1 month ago

    Mississauga, Ontario, Canada ONTARIO INC Full time

    Key Responsibilities:As a Retail Sales Manager at Ontario Inc., you will oversee the daily operations of our retail store. Your responsibilities will include evaluating daily operations, planning and organizing daily operations, managing staff, and assigning duties.Market Research and Sales:Study market research and trends to determine consumer demand,...

  • Retail Store Supervisor

    7 months ago

    Mississauga, Canada Upside Down Convenience Store Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Supervise staff (apprentices, stages hands, design team, etc.) - Assign sales workers to duties - Hire and train or arrange for training of staff - Authorize...

  • Food Store Manager

    4 months ago

    Mississauga, Canada THANIMA KERALA STORE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Retail service establishment - Supermarket/grocery store **Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily operations - Manage staff...