Store Manager,99th St Nw

2 weeks ago

Edmonton, Canada PartSource Full time

**What **you’ll **do
Customer Service:

- Build a Sales Obsessed Culture by providing an exceptional in store customer experience
- Responsible to drive outside sales through commercial accounts, new businesses prospecting and exceptional management of customer relationship with CTR dealer partners

Operations:

- Delegates and follows up on execution of PS visual compliance standards, store maintenance, pricing standards, planogr am and merchandising directives
- Responsible for managing / minimizing store shrink through team awareness, enforcement of audit compliance and standa rds and rigid inventory control
- Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentatio n according to company policies
- Follows and ensures compliance of all Cash and Audit, a nd OH&S policies and procedures
- Creates and / or monitors the creation of efficient store weekly scheduling for b oth sales and support functions
- Responsible for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
- Manages regular reconciliations and collections of accounts payable balances for all customer business accounts

Training:

- Coaches and develops store and management team
- Sets and follows up on individual and store sales goals
- Creates development plans and conducts annual appraisals for store team; support and coach to improve any performance gaps, and conducts o ngoing coaching to improve team
- Leads effective huddles / meetings / coaching sessions, keeping team well informed of pertinent informat ion
- Completes and holds team accountable to complete required training within required timeframes
- Ensures execution of the Customer Experience, and provides resol ution for all customer concerns
- Develops and leads recruiting and hiring strategy for store, maintains a complete team, adhering to IBO standards

Leadership:

- Provides mentorship to teams a nd influences continuous growth
- Continually motivates team and performance through recognition programs, in store cont ests, customer compliments, etc
- Maintain PS performance expectations (feedback/coaching); this includes progres sive discipline where necessary

Able to work retail hours including scheduled evenings, weekends and holidays

**Who you are
We are looking for individuals who are:

- Business Savvy - you have a customer focused mindset and can plan, execute, and drive sales
- Leaders - you lead by example and have a passion for coaching, developing, and inspiring your team
- Culture and brand ambassadors - you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

**What you **bring
- 3-5 years retail experience managing a multi-channel business required
- Managing and growing B2B business sales
- Demonstrated interest in the automotive parts aftermarket industry
- Fundamental computer skills an asset
- Strong knowledge of automotive parts aftermarket industry
- A good base of knowledge of automotive operating systems including point of sale
- Assets:

- Possession of a valid driver's license is an asset
- Automotive T raining or Certification is an a sset

**About Us**

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

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