Unit Clerk, Oncology Clinic

4 weeks ago

Abbotsford, Canada PHSA Full time

**Unit Clerk, Oncology Clinic**

BC Cancer

Abbotsford, BC

As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes to streamline, clarify, and keep the focus on what’s most important: the people. When priority tasks seem to be multiplying, you maintain your composure along with your unwavering kindness and compassion for your colleagues, patients, and their families.

**Why BC Cancer - Abbotsford?**

Known as the “City in the Country,” Abbotsford is the largest city in British Columbia’s Fraser Valley region, and is an hour’s drive east of Vancouver. The facility provides a comprehensive cancer control program, in partnership with Fraser Health. Close to both the Pacific Ocean and the Cascade mountain range, this family-friendly city offers lifestyle opportunities from urban core to rural farms, and everything in between. Abbotsford offers excellent schools including University of Fraser Valley; parks, sports fields and recreation facilities; shopping, dining, and entertainment; and is home to the annual Abbotsford Airshow.

The centres are fast paced with daytime hours, and tasks vary throughout each shift, collaborating with colleagues throughout different departments. Unit Clerks are valued members of the BC Cancer Centre teams, working in areas such as Systemic Therapy Program, Radiation Therapy Program, Radiation/Medical Daycare Unit, Surgical Oncology, Ambulatory Clinic, Research Labs and Clinical Trials.

**What you'll do**
- Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicate various information according to procedure.
- Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepare and communicate related instructions to patients in person, by telephone, by mail or virtual.
- Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient.
- Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
- Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required

**What you bring**

Qualifications:

- Completion of Grade 12
- Knowledge of Medical Terminology
- Graduation from a recognized Nursing Unit Clerk Program
- One (1) year’s recent, related experience or an equivalent combination of education, training and experience

You have:

- Communicate effectively both verbally and in writing; interacts in a positive manner with others, including patients and their families, general public and staff/physicians across the agency.
- Ability to keyboard 40 wpm.
- Effective verbal and written communication skills.
- Ability to carry out the physical duties of the position
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training pro

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