Server Assistant Planta Yorkville

2 months ago

Toronto, Canada PLANTA Restaurants Full time

**PLANTA** is building a team of inclusive, strategic and dynamic individuals that embody a leadership style that promotes equity, productivity and workplace satisfaction. Our mission is to** MAKE AN IMPACT.** We achieve this through our dynamic team composed of champions across all realms of the hospitality industry - from creative and marketing to culinary, beverage and beyond creating the ultimate guest experience.

Our love for hospitality extends further than our dedication to creating amazing guest experiences; it’s our duty to develop our team of professionals to become the next industry leaders; it’s our quest to find the finest ingredients; it’s our social responsibility to become a more sustainable organization every day.

What you will find at **PLANTA** is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.

**SERVER ASSISTANT**

Reporting to the Restaurant Leader, the Server Assistant works alongside the Captain to ensure that our guests have a pleasant and memorable dining experience. They collaborate with the Captain with the dining experience, while providing friendly and prompt table-side service to guests. This individual has strong attention to detail and also supports the kitchen team with quality control, presentation of the plate and keeping the flow of orders.

**WHAT'S ON YOUR PLATE**:

- Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do
- Create an environment that is warm, welcoming and filled with positivity for guests and employees
- Uphold our standards at all times and treat everyone with courtesy and respect
- Maintain an in-depth knowledge of menu items to effectively explain ingredients and preparation methods for each item.
- Be knowledgeable about our food and beverage menus and make recommendations to guests
- Remove used tableware between courses; clear and reset tables after guests leave.
- Between seatings, promptly clean, reset + arrange table tops, chairs and booths. Check floor and clean as required
- Deliver food to the guest in a timely manner and efficiently
- Be courteous and polite during all guest interactions
- Anticipate the guests’ needs and respond appropriately with a sense of urgency. Bid farewell to guests, using guest’s name when known, and encourage them to return
- Act as a liaison between kitchen and front of house
- Focus on the cleanliness and sanitation of the restaurant, including but not limited to: the dining room, storage areas, garbage spaces and other working spaces
- Remain professional and poised during peak service hours
- Ability to remain organized at all times in a fast paced environment
- Follow safety procedures and policies to ensure a safe environment
- Accurately practice serving standards on a daily basis
- Understand the meaning of guest satisfaction

**INGREDIENTS YOU'LL BRING TO THE TABLE**:

- Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.
- Minimum 1 year food and beverage experience
- Good knowledge of food and beverage
- Thrive in a team centric environment and strong attention to detail
- Highly motivated, energetic personality, with a genuine desire to connect with guests
- Ability to multitask, remain cool and keep up in a fast-paced environment
- Very flexible and able to adapt to changing environments and Management demands
- Able to cope with pressure & tight schedule
- Professional, articulate, friendly, and punctual
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
- Professional appearance appropriate for a premier restaurant
- Smart Serve Certification, Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset
- Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager

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