Business Intelligence Analyst

3 weeks ago

Markham, Canada Metergy Solutions Inc. Full time

**Role**: Business Intelligence Analyst, Revenue Assurance
**Status**: Regular, Full Time (Hybrid)
**Reports to**: Sr. Manager, Revenue Assurance
**Location**: 8133 Warden Ave. Markham ON L6G 1B3

About Metergy Solutions Inc. (“Metergy”)

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission
Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption.

Position Summary
The Business Intelligence analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.

**Key Responsibilities**:

- Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
- Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
- Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
- Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities
- Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments)
- Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance
- Monitor daily performance against key metrics to identify opportunities and anomalies
- Constantly review current operational processes and be a strategic partner in making recommendations for improvements
- Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams
- Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization
- Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies
- Evaluate and incorporate new tools or techniques that could enhance BI capabilities.

**Qualifications**:

- Degree in Statistics, Computer Science, Math, Economics, or other quantitative fields.
- Preference to additional training with Data Analytics / IT
- Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
- 3+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company is preferred.
- High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, Python & SQL
- Excellent collaboration skills to build strong working partnerships with stakeholders.
- Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
- Strong technical skills to mine large volumes of data.
- Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
- Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,
- Attention to detail and quality, strong time management and project/work planning skills.
- Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
- Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.

Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.

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