Shipping Coordinator and Order Entry

3 weeks ago

Brampton, Canada MacMillan Supply Chain Group Full time

**Excellent Wages and Benefits after 3months**

Logistics never stops evolving. Neither does MacMillan Supply Chain Group. We don't just move products. We move clients' businesses forward with expertise and integrity. MacMillan SCG is a major player in the Canadian 3PL/Transportation & Logistics industry, with business growing at an exponential rate. As the business continues growing, so does our team.

We are seeking an experienced individual to be an integral part of our team in a blended role as a Customer Service Rep & Shipping Coordinator at one of our facilities located in Brampton, Ontario. If you have experience and a driven mentality, this could be an excellent opportunity for you.

**Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to all assigned customer inquiries.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process
- Set up deliveries/orders for trailers and complete all necessary paperwork (bills) corresponding with the loads.
- Store items received in appropriate storage areas, document any changes and ensure they are entered into the system.
- Prepare items for shipping, noting item contents, delivery methods, and other logístical details.
- Identify and resolve shipping, storage, or receiving discrepancies as they arise.
- Planning and staging of shipments with effective use of floor space.
- Performing inventory cycle counts to find any discrepancies, damages, and adjusting in the system;
- Coordinate and plan Inbound Trailers for receiving
- Monitor daily Key Performance Indicators and report to Operations Manager

**Qualifications & Skills**:

- High school diploma or GED certificate
- Experience preferred - warehousing & logistics
- Excellent planning and organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficient in Microsoft Office with the aptitude to learn new software quickly;
- Ability to work independently and with a team too
- Flexibility to adjust to shifting priorities
- Have good communication skills

Work remotely
- No

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Warehouse experience: 1 year (required)

Work Location: In person

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