Policy Development Officer Ssha

2 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 42597

**Job Category**:Policy, Planning & Research

**Division & Section**:Infrastructure Planning and Development, SSHA and Access and Outreach, SSHA

**Work Location**:METRO HALL, 55 John St, Toronto, M5V 3C6

**Job Type & Duration**:Full-time, Temporary - 12 months

**Salary**:$101,900 - $131,222 annually

**Shift Information**: Monday to Friday, 35 Hours per week

**Affiliation**: Management

**Number of Positions Open**: 3

**Posting Period**: 14-NOV to 28-NOV-2023

The Policy Development Officer will provide strategic advice and leadership for the planning, development and implementation of infrastructure and operational policies, strategies and programs for the delivery of homelessness services. The Policy Development Officer can be responsible for a number of initiatives including leading the development of a workplan to implement recommendations from SSHA's first ever Capital Infrastructure Strategy document and engage stakeholders across the division to support the implementation of the plans. Supporting the encampment response by developing strategic plans, building and sustaining respectful and reciprocal relationships, and working in collaboration with vulnerable populations and partners in a way that respects self-determination. The role may also include developing strategic policy and programming and evaluations for case management frameworks and processes in the shelter system. The Policy Development Officer is responsible for drafting associated briefing notes, presentations, authorization memos, Q&As and other documents.

**Major Responsibilities**- Prepares Council reports, research analysis, briefing notes, presentations, and other policy reports/recommendations as required by senior management consistent with unit, divisional and corporate priorities and strategic directions.
- Prepare and support the development of business processes to support new or updated policies and programs to meet infrastructure and community engagement goals including outlining procedures, developing training materials, delivering presentations, and providing appropriate communications to service providers and other stakeholders.
- Leads and directly conducts ongoing qualitative and quantitative research and analysis of trends and activities related to homelessness, affordable housing, related services such as employment, and legislation in order to provide information, and identify emerging issues and opportunities to senior management.
- Manages ongoing internal and external stakeholder relationships through effective written and verbal communication, including managers and supervisors in the division, representatives from community-based shelters and service agencies, Indigenous organizations, City divisions and other levels of government, technical consultants, and members of the public or other groups as appropriate to ensure awareness of existing and evolving issues and concerns.
- Prepares and supports the delivery of detailed implementation plans to support new or updated policies and programs including the divisional Capital Infrastructure Strategy, including writing program directives, developing training materials, delivering presentations, and providing appropriate communications to service providers and other stakeholders.
- Monitors the implementation of policies and programs and evaluates their ongoing impact through identifying and operationalizing metrics, targets, and outcome measures using a human centred design, and data-informed approach.
- Anticipates, analyzes and identifies organizational and program delivery impacts of emerging issues and activities to recommend innovative divisional solutions.
- Collaborates with project team members, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encouraging innovation in others.
- Participates on various committees and task forces as a divisional representative
- Deals with confidential and sensitive information affecting the division's operations, assets and resources.

**Key Qualifications**- Post-secondary education in a public administration, social science, or an equivalent combination of education and/or relevant experience- Considerable experience in policy and/or program analysis, design, development, implementation, and evaluation that address the complex needs and characteristics of the homeless population and/or street involved individuals.
- Considerable experience in project management (project design, development and implementation) to effectively meet deadlines.
- Experience in social science research methodologies and techniques and experience in writing comprehensive complex and formal reports.
- Experience in community engagement/consultation processes, including relationship-building, facilitation, consensus-building and conflict resolution, in an effort to gain input and understanding from a broad range of stakeholders.
- Excellent strategic and con

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