Progam Manager

**Role and Responsibilities**

As a Project/Program Manager, you will play the key role in ensuring the success of managing a project which will develop engaging training experiences that reflect 21st century learning standards and expand the boundaries of innovative thinking. You will be responsible for both project planning and development, you will be the expert to manage the projects throughout its lifecycle, you will communicate, organize, plan, and control one or more projects, programs, and teams for the advancement of courseware and training capabilities for external and internal customers. Primary customer contact and voice of the customer and are responsible and accountable for complete program(s) execution including quality, cost, schedule and performance.

Responsibilities will include, but are not limited to:
**Project/Program Execution**
- Work with project team composed of Instructional System Designers (ISD), Courseware Developers (CWD), Multimedia Developers (MMD), and Subject Matter Experts (SME) to design training course material for Instructor Led Training (ILT) and Computer-Based Training (CBT)
- Work with multicultural teams to deliver training programs globally
- Manage a blended workforce including contractors and consultants
- Manage the human, financial and operational resources necessary to meet contractual and company related obligations of the project to ensure profitability
- Take ownership of the entire project lifecycle from initiation, through planning, design, build, test, implementation, and closure
- Plan and define project role and responsibility, review and assign high level tasks, and communicate expectations for task completion
- Create project charter or statement of work, project management plan, schedule, risk assessment/mitigation plans, and other plans, as needed
- Resolve project work/scheduling problems by reprioritizing activities
- Evaluate potential project risk and develop mitigation plan
- Implement project work breakdown structure
- Maintain and communicate project status reports, project plans, and issues
- Provide reporting throughout the project life cycle, including project management reviews (PMR)

**Finance**
- Manage budgets for courseware development, provide estimates for new programs
- Manage financials through corporate financial reporting systems
- Execute the project review cycle (PRC) process
- Monitor and control the billing and schedule milestones
- Evaluate project change requests or any proposed change that impact the project
- Validate and approve budget and schedule change orders
- Manage project forecasts and profiling

**Customer Interaction**
- Interact with customers to interpret and react to the needs and expectations to develop effective training solutions
- Act as primary liaison with customer on project matters including negotiations and securing customer acceptance.
- Discuss alternative solutions with customer including contractual changes.
- Deliver results which achieve lasting satisfaction with customer and achieve financial goals.

**Leadership**
- Recommend and participate in improvement initiatives
- Make recommendations regarding recruiting and other human resources activities
- May be assisted by Program Manager to resolve difficult, complex or unusual matters or decisions
- Provide training to junior project managers and project leads

**Qualifications**
- Bachelor’s Degree. Master’s degree or MBA a plus
- Minimum of 5 to 8 years’ project management experience, aviation project management is a plus
- Experience in working with Training and Development teams and delivering training products
- Prior experience in Instructional Design and Training Development a plus
- Strong communication skills in English (written and spoken), strong interpersonal skills
- Experience working with global and multi-cultural teams
- Experience managing consultants and suppliers
- Experience developing strong customer relationships and managing customer expectations
- Demonstrable experience of working and communicating with various levels, both within and outside the company, including senior management, technical staff, and end users
- Strong analytical, facilitation and problem-solving skills
- Strong knowledge of project management methodology (specifically PMI standards). PMP or Prince II accreditation a plus
- Strong knowledge of planning software tools like MS Project or similar

LI-CG1

**Position Type**

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orien