Customer Service Assistant
7 months ago
Education:
- Expérience:
**Education**:
- College/CEGEP
**Work setting**:
- Rural area
- Associations and non profit organizations
- Public sector
**Tasks**:
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
**Computer and technology knowledge**:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Desktop publishing software
- Presentation software
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Experience**:
- 3 years to less than 5 years
- Durée de l'emploi: Occasionnel
- Langue de travail: Anglais
- Heures de travail: 1 to 35 hours per week
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