1st Year Het Apprentice

Company:
Finning Canada

Number of Openings:
3

Worker Type:
Permanent

Position Overview:
Reporting directly to the Service Supervisor, the position of Apprentice Heavy Equipment Technician is responsible for a variety of Caterpillar equipment repair functions within a service-oriented environment.

**Job Description**:
Major Job Functions:

- Assist Heavy Equipment Technicians with troubleshooting, repairing and maintaining all heavy duty equipment and/or related equipment in a timely fashion.
- Other related duties as required.

Competencies:

- Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutions.
- Cultivates Innovation: Paying attention to what customers want and need - new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view. Embrace the mindset you and Finning are never done, never satisfied, never standing still.
- Drives Results: Infusing the team and organizations with a sense of urgency. Creating a culture where organizational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for Finning.
- Courage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect change.

Specific Skills:

- Ability to multi task, detail oriented, positive attitude, and team player.
- The ability to troubleshoot and solve problems.
- Dedication to safety.
- Strong interpersonal and communications skills, both written and verbal.
- Self-starter with ability to work under mínimal supervision and contribute positively to safe work environment.
- An interest in keeping up with new technologies.
- Ability to read and comprehend instructions and service literature.
- Ability to create standard correspondence.

Knowledge:

- An understanding of the Caterpillar product line will be considered an asset.
- Computer literacy is required with an understanding of Finning systems and software programs considered assets.
- Mechanical aptitude with a basic understanding of heavy equipment parts and repairs.

Accountability:

- Work as part of a team to meet Finning customer service commitments.
- Maintain positive relationships with customers and co-workers.
- Understand and adhere to all Finning policies, including Code of Conduct and Safety.
- Ensure all service documentation and billing is accurate and properly recorded.