Guest Services Representative

1 month ago


London, Canada Idlewyld inn and Spa Full time

Join our Front Desk team. This position is a key part of the overall success of our Inn.

**Responsibilities and Duties**

Be reliable, polite, a problem solver, and able to handle stress and multi-tasking.

Greet guests in a friendly manner and follow check-in procedures

Answer guest inquiries about the Inn, spa and dining services in a timely manner

Take payments and post charges accurately to guest accounts

Follow set policies regarding cash handling

Have knowledge of emergency procedures and assist as needed

Obtain all necessary information when taking room reservations and use accurate rate quoting

Communicate with other departments in a friendly and professional manner

Operate multi-line switchboard with pleasant and efficient telephone etiquette

Accurately communicate with other shifts regarding issues arising from day to day operations

Other duties as required

**Qualifications and Skills**

Previous hotel and customer service experience strongly preferred

Strong communication skills in English, both written and verbal essential

Ability to work in a multi-tasking, fast-paced environment

Demonstrated strong customer service skills

Ability to work all shifts, including weekends, evenings, and holidays

**Job Type**: Part-time

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Work Location: One location



  • London, Canada Stone Ridge Inn Full time

    Who we are: Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create...

  • Guest Service Agent

    7 days ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    4 days ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...


  • London, Canada Gateway Casinos Full time

    **Job Type: Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...

  • Guest Service Agent

    2 days ago


    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...


  • London, Canada Gateway Casinos & Entertainment Limited Full time

    Description Position at Gateway Casinos Job Type: Full-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to...

  • Guest Services Agent

    4 weeks ago


    London, Canada Homewood Suites by Hilton Full time

    Job Overview: We are seeking a friendly and professional Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, enjoy working with people, and have a...

  • Guest Service Manager

    1 month ago


    London, Canada NOA Hosptiality Full time

    '''Job Overview: We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy interacting with people from diverse...

  • Guest Service Agent

    1 month ago


    London, Canada Holiday Inn & Suites London Full time

    An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...

  • Guest Service Agent

    4 weeks ago


    London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Crunch Fitness-London South Full time

    Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations. **Your Role**: A Member Services...

  • Guest Service Agent

    1 month ago


    London, Canada Comfort Inn London Full time

    Comfort Inn has a great work environment, we are a smaller hotel and close tight knit staff. It is very much a team oriented work force. Guest Service Agent Consistently offers professional, friendly, and engaging service. **Job Types**: Full-time, Part-time Part-time hours: 24 per week **Salary**: $15.75-$16.00 per hour **Benefits**: - On-site...

  • Guest Service Agent

    1 month ago


    London, Canada Holiday Inn & Suites London Full time

    An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Holiday Inn & Suites London Full time

    Repsonsibilities: - Defining and implementing front desk objectives and procedures. - Training staff and managing the shift schedules. - Tending to guests' complaints and questions while providing exceptional customer service. - Ensuring that the front desk and reception area is kept clean and organized. - Maintaining front desk office supplies and...

  • Guest Service Agent

    4 weeks ago


    London, Canada DoubleTree by Hilton London Full time

    The DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens! The hotel has 323 rooms and suites, an onsite restaurant, a Starbucks, and 34,000 square feet in banquet and meeting spaces. This...


  • London, Canada BEST WESTERN PLUS Stoneridge Inn & Conference Centre Full time

    Who we are: Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create...

  • Guest Services Agent

    1 month ago


    London, Canada Craft Property Group Full time

    _**The Opportunity**_ - **The Company**_ Craft Property Group Inc. is a residential property management Company, committed to providing comprehensive and exceptional service to both homeowners and tenants across Southern Ontario. Based out of London, ON, Craft has a deep-rooted understanding of how to foster a safe, fun and welcoming living environment for...

  • Guest Services Agent

    1 month ago


    London, Canada Craft Property Group Full time

    _**The Opportunity**_ - **The Company**_ Craft Property Group Inc. is a residential property management Company, committed to providing comprehensive and exceptional service to both homeowners and tenants across Southern Ontario. Based out of London, ON, Craft has a deep-rooted understanding of how to foster a safe, fun and welcoming living environment for...