Solutions Product Manager

2 weeks ago

Ottawa, Canada Canadian Bank Note Company, Limited Full time

**Solutions Product Manager - Driver & Vehicle**

Canadian Bank Note Company (CBN) is a world-leading solution provider for secure identification, border security, excise control, currency, and lottery operations. Governments trust our technical expertise and innovative perspective to help them solve problems, empower citizen participation, and build communities - together.

**What is in it for You?**

You will assist in gathering market needs, developing business cases and guide the creation of new products. Your responsibilities will include defining and delivering our products and you will get to see that the results of your work for our customers and the citizens they serve. Read on if you love to
- Work in the space where technology and business intersect;
- Work on a dynamic team;
- Engage in all aspects of the product development cycle;
- Contribute to defining features, implementing roadmap, and influencing the commercial approach for our offerings;
- Engage with customers and market stakeholders;
- Work with strong development teams;
- Be a problem solver; and

**What Will You Do?**

Reporting to and working with the Director of Strategic Marketing, you will sit at the hub of activity interacting with D&V Business Unit leaders, R&D, operations, and business development; state and federal level government customers, and partners.

More specifically, you will be expected to:

- Market and Customer Needs_
- Conduct market research and collect the voice of the customer
- Build investment cases with clear value propositions, aligned with the D&V Business Unit strategy
- Actively engage within the market and generate product related thought leadership material
- Product Management_
- Lead the product development process, including a cross-functional team of technical and non-technical members
- Develop and manage the product roadmap(s)
- Assist with pricing and commercialization, with competitive landscape in mind
- Present and inspire others by using storytelling and experience to showcase how customers and citizens benefit from using our products/solutions
- Innovation_
- Ideate and champion new directions for the product(s) as new market needs are uncovered - bringing clearly articulated solutions for market problems to Business Unit leadership
- Partner with R&D and Engineering to determine the ‘feasibility’ of new ideas, assess technologies, and explore options for compelling offerings
- BD and Cross-BU Support_
- Support Business Development and Proposal Writing teams, as a center of expertise providing offering-specific content tailored for presentations and RFP responses
- Support Business Development and Operations with current customer programs as needs evolve

**What Will Help You Succeed?**

We are looking for a person with knowledge of system and software product development/product management for enterprise solutions. Whether you possess a technical background with a business mind or are a businessperson with experience in technology/software, we want to hear from you.

**_Knowledge/Experience_**
- Required Qualifications:_
- Undergraduate degree in IT, Engineering or Business related field
- Several years of experience (5+) working in systems and/or software product management related roles (e.g. product development, offering management, or similar).
- Asset Qualifications:_
- Experience in secure identity credential domain areas
- Experience in Service Design / Design Thinking, especially for Government services
- Experience in transitioning customers from custom solutions to configurable products
- Experience in Cloud and On-Premise solution architecture
- Experience in Mobile and Web-based software products
- Additional higher education in an IT, Engineering or Business related field
- Experience in developing content for RFP responses or marketing communications
- Experience working with agile developments teams

**_Soft Skills_**
- Authentic customer-focused approach
- Entrepreneurial mindset, independent and self-motivated
- Strategic and creative thinker
- Strong communicator and presenter
- Able to effectively prioritize and complete deliverables
- Ability to influence and tactfully gain buy-in
- Demonstrated ability to lead and collaborate with cross-functional teams

**_
Mandatory Requirements_**
- Ottawa based.
- The ability to obtain, and maintain, Government of Canada Secret (Level II) clearance
- Ability to travel internationally (mostly within North America) approx. 4-8 weeks per year.

**Is it for me?**

People who enjoy variety and think beyond their job descriptions succeed here. As part of the team at CBN, your job is to take your career in new directions and be part of our customer’s success stories. So, if you are looking for the chance to work for a global technology company, explore new opportunities, and deliver exceptional work to your customers, we want to hear from you

**Equal Opportunity Employer

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