Unit Supervisor

1 month ago

Winnipeg, Canada New Directions Full time

New Directions is a non-profit social service agency offering a wide range of resources and services that provide supports in a variety of settings and foster people’s hopes and dreams in their communities.

Supported Cluster Housing provides 24/7 support to individuals living in community residential apartment buildings who live with intellectual disabilities and/or physical health issues.

Responsible for the day-to-day operations in a community cluster apartment building which includes: fostering positive relationships with individuals living in the units, leading and supervising a team of Direct Support Workers, and providing direct support to individuals living in the cluster.

**Responsibilities include**:

- Fostering positive, respectful and non-judgmental relationships with individuals and their supports
- Assumes a combination of direct support shifts (which may include days, evenings, overnights and/or weekends) and assigned administrative tasks
- Ensures staff responsibilities are effectively carried out
- Lead the supervision, evaluation, and performance management of staff
- Provide effective financial management specific individual need
- Maintains standards for administration and documentation, aligned with best practice and appropriate risk management
- Financial duties which include balancing and accounting for monthly expenditures,
- Participating in the on-call rotation
- Other assigned duties as needed

**Position requirements**:

- Post-secondary education in a social services field (e.g., social work, psychology, disability, and community support etc.) with experience supporting individuals with intellectual/developmental disabilities
- A minimum of 5 years experience in direct support roles in the disability services field (or related field), with a minimum of 6 months of supervisory experience preferred
- Demonstrated knowledge and ability to work with individuals with intellectual/developmental disabilities
- Proven knowledge and ability in decision-making, problem-solving, crisis management and conflict resolution
- Proven ability to provide effective leadership within a team environment with respect, professionalism, and cultural awareness
- Excellent organizational, communication and interpersonal skills
- Proven ability to work within the person-centered framework
- Applicants are required to have a valid driver’s license and access to a reliable vehicle
- Applicants are required to have current First Aid/CPR and Non-Violent Crisis Intervention (NVCI) certification.
- Knowledge of American Sign Language (ASL) is considered an asset.

We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted.

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