Freebird Market

Applicants who do not already have legal permission to work in Canada will not be considered.

CALLING ALL FOODIES

Etobicoke's only artisinal food market is thriving. We're looking for enthusiastic, hard working food people for the retail side. We've been open for a 18 months and feedback has been unbelievable.

We are looking for experienced barista's and customer service wizards willing to work in an open and inclusive environment.

This market concept where everything is made in-house from our bright and huge 7500 sq ft sun filled commissary kitchen. Think everything from sourdough bread, pastry, sauces, dressings, braised meats, and fully prepared meals.

We value your ideas and hope to see them in the store one day.

**Job Title**:FOH Customer Service

**Hours: 25-35** hours (FULL-TIME & Part-time)

**Requirements**:

- **Enthusiastic and friendly food lover who provides exceptional customer service.**:

- **Experienced barista**:

- **Passionate about supporting and playing a role in a leading a team to keep customers happy and satisfied by providing a consistent experience that exceeds customer expectations.**:

- **Support in the safe and successful day-to-day operation of the store and overall business.**:

- **Must be able to work rotating weekends, both Saturdays and Sundays**:

- **Smart Serve Certificate or willing to obtain**:

- **Must be passionate about cooking and food**

**Summary of Responsibilities**
- Support with inventory, stocking, and ordering
- Greeting and interacting with customers in a friendly and professional manner
- Identifying customer needs, preferences and providing appropriate suggestions
- Delivering exceptional sales services for improved customer satisfaction.
- Operating POS while providing accurate and efficient check out services
- Describing menu items and suggesting products to customers and BOH kitchen
- Preparing and serving hot and cold drinks such as coffee, tea, specialty beverages efficiently and accurately
- Cleaning and sanitizing retail store
- Maintaining standards and all regulatory food safety practices.
- Completing daily opening and/or closing duty requirements as needed with staff
- Keeping the retail areas and café areas of the store fully stocked of merchandise and supplies
- Communicating to managers when stock levels of merchandise and supplies are running low

**Experience Summary**
- **Minimum** 1-2 years of previous experience serving customers in a premium retail or premium restaurant environment. References will be requested.
- Minimum 2 years of previous experience operating Point of Sale Systems and cash handling.

**Knowledge and Skills Required**
- Strong communication skills
- Exceptional customer service skills
- Willing to learn new skills and product knowledge
- Ability to take direction and execute as required by management
- Effective time management and ability to multitask in a fast-paced environment
- Highly organized and detail-oriented
- Food and drink preparation and handling

**Requirements**:

- Must be able to work evenings and Saturdays and /or Sundays
- Experience as a coffee barista is a huge PLUS
- Must be passionate about cooking and food
- Smart Serve Certificate or willing to obtain

**Abilities Required**:

- Excellent time management skills
- Ability to take initiative and solve problems
- Effective communicator with co-workers
- Smart Serve Certification, or willingness to obtain

**Additional Requirements**:

- Food Safety Certification an asset
- High school diploma/GED preferred (Students welcome)
- Must be at least 16 years old
- Positive attitude while conducting any and all duties

**Benefits**:

- Positive work environment with a small team
- Opportunities for growth and career advancement - _"Grow from within attitude"_
- Full training provided
- Flexible work schedule
- Retail and Catering Discounts
- Free Lunches

**Job Types**: Full-time, Permanent

Pay: $19-$22 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

**Experience**:

- Customer service: 1 year (required)
- Barista: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

**Job Types**: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- retail: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

Application deadline: 2024-12-07
Expected start date: 2024-11-29