Parts Advisor

7 months ago


Ottawa, Canada Surgenor Truck Group (Ottawa) Full time

In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team.

We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee.

Surgenor Truck Group in Ottawa needs your help to meet consumer demand for quality truck parts with you joining our team as **a full time Heavy Truck Parts Counter Person to work 4:30 p.m. to 2:30 a.m. Monday to Thursday.**

**Responsibilities**:

- Assist customers in identifying and purchasing the correct parts for their vehicles
- Provide exceptional customer service and build strong relationships with customers
- Process parts orders and ensure timely delivery or pickup
- Maintain accurate inventory records and perform regular stock checks
- Collaborate with the service department to ensure timely completion of repairs
- Handle cash transactions and maintain a balanced cash drawer
- Utilize computer systems, including Excel and CMMS, to track and manage parts inventory
- Assist with sales management by recommending promotions or discounts to increase sales

**Requirements**:

- Previous experience in automotive parts sales or a related field is preferred
- Bilingual skills (English/Spanish) are a plus
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Proficiency in using computer systems, including Excel, for order fulfillment and inventory management
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Disability insurance
- Extended health care
- On-site parking
- RRSP match
- Vision care

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you able to work 4:30 p.m.to 2:30 a.m. Monday to Thursday?

**Education**:

- Secondary School (required)

Work Location: In person


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