Housing Support Coordinator

5 months ago

Kitchener, Canada Thresholds Homes and Supports Full time

**Posting No. 24-05-324**

Housing Support Coordinator Flexible Assertive Community Treatment Team (FACT)

Thresholds Homes and Supports Inc. is a community-based agency providing support to adults experiencing mental health and substance use issues. We promote recovery and improved quality of life by providing affordable housing and individualized, flexible support services throughout Waterloo Region and Wellington County. Our core values of person-focused, hope, recovery, self-determination, quality of life, integrity and collaboration are embedded throughout our work to support the well-being of our community.

**SUMMARY OF THE POSITION**

As the Housing Support Coordinator, your primary responsibility will include providing support coordination, individualized planning, supportive counselling, crisis support and overall assistance to reach recovery goals of individuals who experience mental health and substance use issues. You will be working as part of a team, and in collaboration with community partners.

**HOURS OF WORK**

The Housing Support Coordinator will work thirty-five (35) hours per week, with the hours being flexible to the needs of clients. This position will participate, on a rotating basis, in the agency’s on-call system.

**SALARY RANGE: $29.79 - $35.26 (Grid 5)**

**BENEFITS**:
**Float Holiday**

Health and dental benefits

RRSP 5% matched after one year

Above ESA standard vacation entitlement & float holiday

Twelve sick days per year

**ESSENTIAL QUALIFICATIONS**:

- **Completed Post-secondary degree/diploma in human services/human sciences or related field.**:

- **Minimum three (3) years’ experience within the community mental health field working with adults recovering from serious mental illness, addiction or supportive housing.**:

- Demonstrated ability of being a highly effective communicator with strong interpersonal and collaboration skills
- Experience in supporting individuals experiencing acute crisis and where possible taking action that is consistent with the clients crisis plan of action
- Prioritizing and organizing work is second nature and able to make recommendations
- Sound knowledge of community resources and the ability to liaise with community agencies, generic services, mental health professionals, specialized health care, recreation and leisure opportunities and vocational programs
- Ability to advocate and liaise with housing providers, landlords, boarding homes, shelter operations and operators of other housing facilities
- Proficient in the use of Word, Excel, electronic record keeping and data collection systems as well as CRMS
- Strong assessment skills and demonstrated ability to assess complex situations and make appropriate decisions independently
- Certification in First Aid/CPR, Non-Violent Crisis Intervention and suicide risk assessment preferred
- **Must have a valid Ontario driver’s license, relevant insurance and use of a reliable vehicle**:

- Able to successfully complete and provide a current Police Vulnerable Sector Check

**Equity Statement**

Thresholds Homes and Supports is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Thresholds Homes and Supports, Head Office location, is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

**Job Types**: Full-time, Permanent

Pay: $29.79-$35.26 per hour

Expected hours: 35 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's Degree (required)

**Experience**:

- community mental health: 3 years (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

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