Aj's Brooklyn Pizza

2 weeks ago

Vancouver, Canada AJ's Brooklyn Pizza Joint Full time

AJ's Brooklyn Pizza is hiring a General Manager to oversee the daily operations of both the current restaurant, and soon to be expanded restaurant next door. AJ's is a very fast paced and dynamic restaurant, balancing high demand for dine-in, take-out and delivery. If you enjoy working in a fast-paced environment, have previous management experience, and always put the customer first, we want to hear from you

**Compensation**:
Salary of 60K to 70K depending on experience.
Average tips weekly $300-$500
Medical Benefits after 3 months

**Duties include the following**:
**Backend Operations**:

- Daily cash outs and balancing of tip spreadsheet
- Distribution of weekly tips
- In collaboration with the Director of Operations you will liaise with bookkeeper over any monetary matter
- Payroll issues i.e. tracking vacation and sick days, missing hours, submission of new employee information.
- Review and resolve discrepancies with Touchbistro, Moneris
- Ensure employee hours are correct on POS and approve daily.
- Be aware of COGS percentages and be responsible for ensuring maximum profit and cost control regarding labour, food, and alcohol.
- Troubleshoot equipment, plumbing, and electrical issues. Relay problems to ownership if issue needs to resolved through servicing.
- Work with the head Chef to maintain and update: Food Syllabus & Allergy Syllabus

**Correspondence**:

- Scheduling: To be sent to staff biweekly.

**Service**:

- General environment and space maintained and kept tidy
- Atmosphere during service maintained
- Support host by greeting and seating guests, managing the waitlist, and ensuring maximum capacity without sacrificing guest experience.
- Maintain a positive guest experience by troubleshooting any potential issues and working with staff to develop ways to create memorable experiences.
- Support staff on the floor during service to minimize service issues.
- Ensure all side duties are being fulfilled.
- Communicate with the kitchen throughout the night to troubleshoot potential issues.
- Resolve customer complaints in a professional manner.
- Closing duties:

- Closing all staff, QSA, Void, and Promo tabs
- Cash out
- Ensure all closing duties have been fulfilled
- Lockup

General Duties
- Create and implement restaurant systems to streamline operations.
- Note anything in terms of physical appearance, cleanliness, organization that needs attention at the restaurant and taking initiative to improve it.
- Bring all concerns and critical restaurant decisions to Ownership to be discussed and rectified.
- Participate in weekly meetings with ownership, bar team, and kitchen team regarding service, consistency of quality, and development.
- Maintaining and promoting AJ's culture
- Develop and nurture relationships with both BOH and FOH staff, give Positive feedback, and resolve contentious issues between them.
- Provide a comfortable work environment.

Pay: $60,000.00-$70,000.00 per year

**Experience**:

- Restaurant management: 2 years (required)
- Food service: 3 years (required)
- Kitchen experience: 1 year (required)
- Restaurant experience: 5 years (required)

Work Location: In person

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